r/usertesting • • Mar 14 '23

RIP UserTesting

2 Upvotes

I knew this side gig was too good to be true, regular income and fun to do, well now it’s neither of them.

1 screener since last Thursday Emails inviting me for tests that aren’t there.

I’d love to think it’s just temporary glitch but I think they are moving in a similar direction to UTest but just not as good.

I’m devastated this side hustle is over 😔


r/usertesting • • Dec 05 '20

DOING PRETTY GOOD THIS WEEK

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0 Upvotes

r/usertesting • • Jan 23 '24

Why do people keep down voting IntelliZoom queries?

0 Upvotes

Why do people keep down voting IntelliZoom queries?
Is there another group I should ask questions about IntelliZoom?


r/usertesting • • 17d ago

Live Chat Cancelled Rant

0 Upvotes

Yesterday I was selected for a $60, 1-hour live chat. I went through the confirmation process. They have my face, checked out my laptop and my main email address. I have a 2nd email I use for these kinds of things, but they pulled the main one from User Testing. I thought our info on UserTesting was not available to the study sponsors! Today I received the live chat cancellation notice.

I know nothing is cast in stone until you are paid, but I just gave too much information to a company I don't know. Many of the surveys ask for financial info, like main bank, credit card companies, investment amounts and annual income. I completed that screener a few times until I started realizing that I am the product. I still receive a few of those each week and just quit the screener.

That's my rant, thanks for listening.


r/usertesting • • May 17 '24

What on Earth? The next question proceeds to ask me about social media once I click no..

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1 Upvotes

r/usertesting • • Oct 11 '24

Account Deactivated, Will I Still Get My Pending $$?

0 Upvotes

Well after about a year, I got my account deactivated. I guess I missed too many live tests. Which is a shame because the majority of the time it was either technical issues on the moderators end, malfunction trying to join sessions, etc.

Anyways I still have money pending, a decent amount. Will they still pay what I have completed?


r/usertesting • • Apr 29 '24

Well I guess that’s that

2 Upvotes

I use my work computer for testing. Today I noticed that a new administrative right was installed by my employer that limits my ability to screen share. Not really in the market to buy a new computer for the possibility of continuing my UserTesting journey so I’m just going to delete my account. Still going to lurk in the sub. Thanks to everyone for the support and chats.


r/usertesting • • Jan 18 '24

Don’t Take Skincare Test

1 Upvotes

There’s this test going around right now that I tried to take in order to get some early work done before I have to leave for the day. The test is about learning more about skincare. The test mentioned that I would be shown an ad for a real skincare product and would be expected to give my thoughts on it. Sounded easy enough. However, I got into the test and the first instruction was to look at the ad they wanted me to go over. There was one small problem… I couldn’t see the ad. It never appeared anywhere on the screen. I scrolled through to the next question because sometimes I’ve had to do that to make prototypes or ads start loading so I can look at them. This didn’t work either. It was mentioned that this test was put together by researchers, not the company that makes the skincare product. In my opinion, researchers should be making extra sure that they are creating and sharing tests that are prepared correctly. This just makes them look unprofessional. I reported a problem and got $5. If you see this test, I would say don’t bother trying to take it but I think we all need to go into it just to report the issue with it. I mentioned in the reason why I was reporting that the test needs to be looked at by the creators before it’s shared with any more people but I doubt I’ll actually be listened to when it comes to that…


r/usertesting • • Aug 19 '23

Why are so many requiring you to record your face?

1 Upvotes

I find this annoying. Why is this all the rage now?


r/usertesting • • Dec 12 '23

Can customer give low rating for this reason?

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1 Upvotes

They said that I have completed the same test on mobile . But during questioners for web it did not ask this . I checked usertesting site and nothing is mentioned about this . I contacted support for review and their decisions pending. What you guys think ?


r/usertesting • • Mar 23 '23

a sincere apology to this sub and Usertesting from me

0 Upvotes

I need to apologise to everyone here and the post I made about the end of Usertesting last week. I was so wrong.

I've had my best week this week (over $100 so far) and just received my 1st 5* feedback. Is there anyway to see what the test was that gave that feedback all I can see is the test code.

Thank you an apologoes


r/usertesting • • Feb 04 '23

good responses for first impression on web site test?

0 Upvotes

Hi all, I do pretty well on the site but I want to improve when they ask tell us your first impression of the site. My good to is it is well designed or positive, I wanted to ask the more experienced testers if they have a template at all they would be willing to share? TIA


r/usertesting • • Apr 12 '23

Live interview - went over 30 mins, she said I'd be paid more. Question

1 Upvotes

I had a $30 live interview today, it went really well and just before we hit 30 mins she asked if I'd be willing to stay longer and I'll be reimbursed. I had no plans and was enjoying doing it, plus the woman doing it was super hot haha.

The interview cut out at about 55 mins, she messaged apologising saying it must have been utesting end, thanked me for my time and said I gave great feedback.

The test has now been processed but only at $30 when the length on usertesting says 55 mins.

How do I go about getting the extra cash for this?

Thanks


r/usertesting • • Apr 21 '22

Any kind of certificates?

1 Upvotes

So I have been working for a while now, completed 35 tests or so, and so far I have a rate of 4.7 which in 3 ratings is nice (the first test was a 4 and then two 5).

My question is, will Usertesting give any kind of certificate or diploma when I hit 100 tests or something like that?
If I were looking for a testing job it would be great to have a proof of the work done.


r/usertesting • • May 03 '24

Usertesting - compensation for cancelled moderated tests decreased AGAIN

2 Upvotes

So, I was made aware of a delightful new little detail today.
Until about four months ago, Usertesting compensated moderated tests cancelled within 24 hours with the full amount.

It then went down to half the amount.... but not to worry! As of, apparently, April there's a new policy where you get compensated with $10 if the moderated test gets cancelled within 24 hours.

I suppose it does dovetail nicely with the $1 surveys, with the Intellizoom debacle... and with the ~50% drop in frequency since late April - with this year being about 50% off last year to begin with.

I don't know what to think. Or rather, I know exactly what to think but I don't like it at all.

Update: I confirmed $10 in payment for a moderated test that was cancelled a very small number of minutes before its start time. What can I say...


r/usertesting • • Mar 05 '25

$5 for a 10 minute call

2 Upvotes

Looking for people to user test my website, a 10 minute discord call is required. please reply with your discord username and ill message you to set up a time. Immediate payment


r/usertesting • • Aug 30 '26

Does UT has enough work for Indian testers?

0 Upvotes

Does UT has enough work for Indian testers? Is it worth the effort? Not looking for main source of income but as a side hustle.


r/usertesting • • Jan 16 '23

Intellizoom Bullshit

0 Upvotes

Fully qualified for a $30 test and got this screen..email never came and now it's full. WTH


r/usertesting • • Oct 01 '22

1 star rating..

0 Upvotes

So yesterday I did a test and I'll admit I wasn't technically a match for the job role they wanted since I was still new to it. However, I still believe I did a good enough job to not receive a 1 star rating. Since I work in France all the terms I use are french... Whereas they showed me English ones (my english is native level, but not in software development) making me somewhat confused.

How will this 1 star affect me? My acc rating is still 4.5 but I'm worried about UT making a fuss on the false demographics thing :(


r/usertesting • • Jan 10 '25

Does anyone know the user testing partner Intellzoom?

1 Upvotes

Hi I believe I failed my test today and I read in Edison about Intellzoom . Any word on this? I’m hoping to pass but I would like to have a plan B Thank you


r/usertesting • • Apr 20 '23

Pretty much given up on UserTesting

0 Upvotes

I spend more time filling out screeners and barely ever get many tests. I get a minimum of 3 moderated tests a week on Validately now that they quit sending me screeners that were already closed or too many people were trying to get through. It took MONTHS of emails to get my account activated but it has been more lucrative in the little time I've been active than the entire tire I've been on UserTesting.


r/usertesting • • Aug 18 '21

Question Live Conversation - Help?

0 Upvotes

Hi, so I was qualified for a live conversation and the following appeared:

Great, let's schedule your Live Conversation! You will need to be available for 30 minutes on any day between Aug 19 - Aug 24, 2021 to have an interview with the customer.

I'm not available / Provide Availability

HELP - what happens when I click provide availability? Does that mean I will immediatly have the live conversation, or I'll give a time when I'm available to do it?

(I never had a live conversation before)


r/usertesting • • May 19 '26

I got this today

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0 Upvotes

Someone gave me a one star for a test I did yesterday. Today I get an email telling me not to apply for tests I do not qualify for. I answered the screener honestly. It asked if I used certain types of apps to which I replied NO. It still gave me the test to do and I did the best I could. UT did not say they were banning me and when I reload the page you see in the screenshot, it takes me to my normal dashboard. Not sure what's going on.


r/usertesting • • May 30 '25

DSCOUT is a Scam. Just a warning to anyone looking for additional work

10 Upvotes

I finally landed my first DSCOUT task, a survey with a to b comparisons similar to those on usertesting, advertised as $15 for 8 minutes worth of work. Sounded too good to be true. I completed the survey, speaking and giving feedback as I would with Usertesting. 5 minutes after submittal I am told that my submission was rejected for no apparent reason, and I would not be getting paid.

Searching around, it looks like this is a common problem, and their rating on Trustpilot reflects this. Don't waste your time.