r/usertesting • • Sep 13 '22

DETAILED review of my first 30 days on UserTesting

490 Upvotes

Long time follower, first time poster here. This is kind of long so skip down to "THE GOOD STUFF" if you don't want to read the whole thing.

A little bit about me - I'm fairly new to UT and I wanted to share my personal experience in the event it could help others who are just starting out. I also wanted to give this a full 30 days before sharing my thoughts. I started following this subreddit (from a different account) almost a year ago because I wanted to see the ways people were earning a little extra cash, but didn't sign up for the User Testing site until last month. I have a 9-5 that pays just fine, but my raise just wasn't what I thought it was going to be this year and I'm trying my best to keep up with inflation like everyone else. So I figured it was time to give this (along with a few other methods) a try.

SN: I decided to create a new reddit account to start posting because I didn't realize how similar my old username is to my UT name (silly I know, but it was kind of an afterthought and I use that name for everything).

Here's a summary of my first 30 days:

  • I registered for UT on 8/11 and was approved a couple days later (for some reason reddit won't let me write the exact date, but it ends with a 3 and starts with a 1).

  • They make you take the practice test through the app and don't make you test your PC before starting the web screeners. This kinda came back to bite me on my first test detailed below. Try not to make the same mistakes I did.

  • I passed my first screener on 8/15. Your first test gets reviewed and rated by UT in order to make sure you're doing what you're supposed to.

  • My very first rating came back as a 4 because they said I took too long (lol in hindsight at the tests that take 30+ minutes). Mine was like 34 minutes long only because I didn't have a clue what I was doing and my browser picked a swell time to have issues. Long story short, I just bought a new PC and needed to make some updates for Chrome to run smoother (apparently it hates Windows 11). So yeah make sure that's up and running before you start! You can also pause the test if you're having issues, but I didn't realize this at the time as I was still trying to figure out how to use the site.

  • It took 4 days for them to review my test and I was finally able to access more screeners on 8/19. You're not able to complete any screeners during the review period.

THE GOOD STUFF:

  • I earned a total of $553 and completed 53 tests in my first 30 days. As of 9/12, I have been paid out $328 with $225 pending (I completed 4 more today not included in my total).

  • I average about 3-4 tests a day, not including weekends (those tend to be slow for everyone from what I hear).

  • I have never gotten more than 6 tests (not including live discussions) in a single day.

  • I've completed 2 live ($30) sessions. They didn't take the full 30 minutes to complete either.

  • I had one test fail after not uploading properly. I messaged customer service and apparently their policy is to release half of your payment so I did receive $5 for that one. They're pretty slow to respond but good about resolving issues.

  • I've had quite a few work related tests (I work in an HR related field).

  • There's LOTS of shopping related tests, and yeah, I shop a lot.

  • There's also a ton of IT related tests. I usually just decline all of those straight away unless they're somehow related to what I do.

I think it's worth mentioning that I do NOT check the site or app all day. I could probably average more in that case but I really have to focus on work during the day and I've seen that people get burnt out. If you're eager and motivated then by all means, keep the site open. But I can't be distracted that long from my job and I also use other sites/apps which can become time consuming. The majority of my tests are completed first thing in the morning, during lunch or in the evenings.

I wanted to include some advice in here, but this is getting pretty long, so happy to answer whatever questions you have in the comments!

Happy Testing!!

edit: typos and added additional context


r/usertesting • • Feb 24 '22

Bitch, please

266 Upvotes

I just got a tester asking if I had a wine cellar in my house.

Bitch, please. If I had wine cellar I wouldn't be trying to make 10 bucks on-line.


r/usertesting • • Mar 04 '24

No, not for $4 I don’t

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238 Upvotes

This client thinks the short test category is appropriate for a test that will take 15-20 mins?


r/usertesting • • Feb 27 '21

I didn't realize there so many millionaires in the Usertesting community. 🤯

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160 Upvotes

r/usertesting • • Jun 13 '19

Meta User Testing Sites

132 Upvotes

These are some sites to get started with user testing :

First off, what you'll need :

In most cases, you'll need a computer, a microphone, and sometimes a phone.

UserTesting -

Overview - UserTesting is the site this sub is based on and you can make quite good money on it. (It's personally the only one I've used so far).

Overview ( Community ) - UserTesting pays $10 for a 15-20 minute test, although I have had tests as short as 45 seconds and as long as a half an hour for that $10. They also have moderated tests that pay $30 for a half hour or $60 for a full hour. The moderated test is where you actually talk to somebody live, usually via webcam. You need to keep usertesting.com open all the time in order to get into tests and you will probably only get into 10% of the test you try and access. You'll be screened out of all the rest, but the screeners are usually only a couple of questions, so it only takes 10 seconds or so to find out you can't do the test.

Pay - 10$ per 10 - 20 minute test ( Could be longer or shorter )

$30 for a 30 minute moderated test.

$60 for a 60 minute moderated test.

Application Time - Around 5 - 9 days to get accepted.

Test Recieving - Email + Dashboard

Test Time - 15 - 20 min. average.

Validately -

Overview ( Community ) - Validately is roughly the same [ as UserTesting ], although the tests can pay a little bit more sometimes. You also will be notified via email for a live test instead of a dashboard like UserTesting has. You'll get a ton of emails for tests that are already full, even though you click the link just seconds after getting the email. At some point they will invite you to a longer special test, make sure to accept that one. It's a longer test they give to their better testers that is just you and a Validately employee talking while a youtube video plays. This is just to test your system to make sure you don't have issues with longer tests. Once you pass that, you'll start getting longer tests that pay more and are easier to get into.

Pay - 10$ +

Application Time - ???

Test Receiving - Email

Test Time - ???

Userlytics -

Overview ( Community ) - Userlytics will invite you via email, but they also have a dashboard. Personally I leave the dashboard up and have it refresh every ten minutes or so. I've gotten a few tests that way that never showed up in my email.

Pay - 10$+

Application Time - ???

Test Receiving - Email + Dashboard.

Test Time - ???

uTest -

Overview ( Community ) -

Once you've signed up you can fill in your profile to list which pc, devices, browsers etc. you're able to test with.

You'll then get emails whenever a new test is available.

Sometimes they'll send you surveys as well to see if you qualify for upcoming tests.

It's been a while since I joined, but if I remember correctly I had a simple introduction test to start with, which I think you'll need to pass before getting paid invites.

All the test cycles are a bit different but most of them have slots available for specific devices types which are first come first serve. Test cases are usually good pay and provide step by step instructions for you to complete.

Additionally, the majority of test cycles also offer exploratory testing available for everyone invited which means you're still able to earn something if you miss out on the test case slots.

The pay offered varies per cycle and depending on the severity of the bug found too.

Every test cycle also has a chat available where you can ask the team leader about anything you're unsure of etc. too.

A lot of tests you'll need to sign an NDA for, but I can say I've done tests for a lot of well known brands.

I think they pay out on 15th/30th each month, but everything you submit needs to get approved which can sometimes take a little while.

Some test cycles only last a few hours or days and others for over a month. It all depends on the client really.

I probably get about 6 invites a week or more and I've got some pretty outdated tech, so there's likely lots more for newer devices that your able to test with.

I'm not really interested in them but they also occasionally offer onsite tests or things similar to mystery shopping.

Some test cases might involve funding accounts or making an order but they'll all either reimburse anything spent or allow you to immediately cancel etc.

Tl;dr They're legit. Lol!

Pay - Varies from test to test.

Application Time - ???

Test Receiving - Email

Test Time - ???

TryMyUI -

Overview ( Community ) -

After taking my trial test, if I recall correctly they took 5 days to revirew and approve it.

Tests duration is usually around 20-30 minutes depending on the test and they pay 10$ on PayPal.I live in Europe and I never had any problems with the payments.

Payments are done every Friday, meaning that all the tests taken from Saturday to Thursday will be paid on the next Friday. If you take a test on a Friday, it can be paid the same day if you are lucky enough.

You will receive emails with links for the tests, or you can leave the tab open and see all the test as they become available (no notification sound here).

Ratings go from 1 to 5.

Pay - 10$

Application Time - 5 days

Test Receiving - Email + Dashboard

Test Time - 20-30 minutes

Intellizoom -

Overview ( Community ) -

They do different types of tests, apart from the classic think out loud and moderated, you can do stuff like card sorting and screenshot click test.

They say they pay after 21 business days. I only took one test on this website, a screenshot click test, and I got paid (5$ on Paypal,) after a few days.

The test I took lasted around 10 minutes, they showed me pictures and asked me to click on the one I found more appealing and to explain my choice.

The site has a dashboard that you can leave open and you also get an email when a test is available.

(Notice : Min. Age 21)

Pay - $5 (Possibly more)

Application Time - ???

Test Recieving - Email + Dashboard.

Test Time - 10 Minutes.

Conversion Crimes ( BETA ) -

(Currently no new testers)

conversioncrimes.com is a new usability testing site, a lot like usertesting.com. They have only been running for a couple of weeks now and are still in beta.

While they seem to still let people sign up and do your first three "set up" tests (which they pay you for), I'm not sure if they are allowing you to do other tests yet or not yet. They have said they want to keep a tight handle on the amount of testers they have, so we get more tests than places like usertesting. They also are not offering a lot of demographic options, so you'll be qualified for more tests too.

They pay 40 cents a minute for tests, which is lower than usertesting, but they have some bonuses and levels, so in the long run, it will still be less per test, but hopefully you'll end up making more, overall. There are also no screeners to take. If the test is in your queue, you do it.

Pay - 40 cents per minute.

Application Time - ??? (Currently No Applications).

Test Recieving - ???

Test Time - ???

_ - For me to be able to link things, unimportant.

This will be edited when there is more info on sites, so feel free to comment those here or on recommendations.

Special thanks to Rikostan, Danooo999, Snoop-o, and Preclicked who provided the community overviews or helped with them.


r/usertesting • • May 01 '25

I’ve browsed all the testing and survey that pay users.

126 Upvotes
  1. UserTesting

  2. Userlytics

  3. User Interviews

  4. Utest

  5. UserBrain

  6. IntelliZoom

  7. Validately

  8. Respondent

  9. Bump

  10. Dscout

  11. Prolific

  12. Conversion Crimes

  13. TryMyUI

  14. M3globalresearch com

  15. surveysquad

  16. BrandedSurveys

  17. Rakuten

  18. MyPoints

  19. Swagbucks

  20. InboxDollars

  21. EliteSurveySites

  22. SurveyJunkie

  23. Attopol

  24. Toluna

  25. Mobrog

  26. TestingTime

  27. Qmee

  28. SurveyPop

  29. SurveyLeo

  30. EverySurvey

  31. website

  32. Prime Opinion

  33. Triaba Opinion

  34. World Opinion

  35. Now YouGo

  36. CloudConnect

I couldn’t check all of them, but I compiled a list based on comments from Reddit. What do you think of these websites? Which of them are legit ?


r/usertesting • • Mar 20 '25

Nahh go f yourself

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123 Upvotes

r/usertesting • • Apr 15 '24

🥲

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123 Upvotes

r/usertesting • • Aug 29 '20

Best. Week. Ever.

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122 Upvotes

r/usertesting • • Mar 06 '24

The saddest email one can get

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104 Upvotes

r/usertesting • • Jun 25 '20

Meta READ BEFORE POSTING. FAQ.

101 Upvotes

We get a lot of repeat questions in this sub, mostly regarding UT but the other companies too, and most of them are addressed below. Please read before posting. Please search both older posts and the UT (or Validately or Userlytics etc) support center before asking a question. If you post something that is addressed in either this FAQ or the UT support center, your post may be removed. If you post something that has been asked frequently in the past, your post may be removed. If you post something that is low-effort ("is this site any good, you guys? How much can you make? What are some tips for a newbie?") your post may be removed. If your post discusses anything you're doing or thinking of doing or did do in the past that violates the UT TOS, your post may be removed and you may be banned.

The bottom line is that mods may remove any post at their discretion. The job of the mods is to maintain a functional, informational, helpful place where people can have constructive discussion about UT. Posts that detract from that mission will be removed. Posts that are speculative/"conspiracy theory" based are poison to the mission of this sub. Redditors wishing to engage in this kind of debate are welcome to create their own subreddit. In here, such posts lead to misinformation propagating which leads to more work for the mods. Don't do it.

  • How can I pass the entrance test on the website?

There are no "tips". If you do poorly, you are out of luck. UT used to allow for a second chance, but at present they do not. It is against UT TOS to make a second account and try again. If your microphone is not working for some reason, nobody here knows why.

  • How long before I'm approved?

Nobody in here knows why it's taking as long as it is. If approved, you will probably start seeing screeners soon (though, as stated below, screener frequency varies).

If you mean "I just took my first paid test, how long until I can take more?" the answer is explained in the sticky.

  • Where are all the screeners?  I have a good rating so why is it so slow?  It's slow for me -- is it slow for you guys too? I passed the website entrance test but nothing's showing up on my dashboard, how come? After a bad rating, the number of screeners I'm seeing has dropped - how can I get better frequency of screeners? My screener frequency suddenly and unexpectedly dropped from X to Y -- why? Is this happening to anyone else? I haven't had a screener in a long time, why? What time of day is best to see screeners? I THINK SOMETHING IS WRONG WITH MY ACCOUNT AND I DON'T KNOW WHAT TO DO. WHAT CAN I DO?

[After your initial paid test, you will not see any further screeners on your dashboard until UT has reviewed and approved your first test].

Regarding screener frequency, your rating may have dropped too low, though we don't know what constitutes "too low".

Screener frequency is different for everyone.  North American and UK testers anecdotally seem to see more frequent opportunities than some other parts of the world but again, we're not sure. There doesn't seem to be a predictable time of day that you'll see screeners, but most users report weekends are slower than M-F. Some people report slower periods around holidays, some people don't see a difference. 

  • I'm getting plenty of screeners but I'm not passing any of them.  Why?

Everyone is in the same boat.  The acceptance rate is low, and that's that. 

  • Can more than one person in the same household become a tester?

There's nothing in the TOS that expressly forbids this but there could be an issue with UT thinking one user is making multiple accounts. So the final answer is, we don't know. Email support.

  • How many tests do you guys typically get in a day/week/month? How did you guys do this week? Which days are best for you? How much can I expect to earn/how much do you guys earn?

It's going to vary wildly based on your particular particulars and what some other testers get is no indication of any kind that you will get a similar number.

AS OF AUGUST 25 2023, "LOOK HOW MUCH I EARNED THIS WEEK!/WHAT ARE YOUR TOTAL EARNINGS?" POSTS WILL BE REMOVED AT THE DISCRETION OF THE MODS.

  • When can I expect to see ratings? Why are most of my tests not getting rated? How many ratings do you guys have? I got a low rating and I'm disappointed. It doesn't feel fair.

Unknown. When you get a rating, it is usually, but not always, within a week. How many ratings other members of this sub have is not indicative of how many you should expect.

  • What caused my rating to drop? My overall rating dropped but the math doesn't add up. What's going on? How are they calculating my rating? My rating dropped to [x] - will I see fewer screeners now? You guys, I am bummed out my rating is low.

You probably got a private "invisible" rating.

Otherwise, read here to see UT's info on how ratings are calculated:

"We ask website owners to rate videos based on how helpful they are, with five stars being the highest rating. Your Recent Average Rating is the average of your last 12 rated tests. For example, if the total of your past 12 rated tests is 57 stars, your rating is 4.75 (57/12= 4.75).

To ensure that we provide a high quality service to our clients, testers with higher average ratings will see more job opportunities."

  • I got banned/deactivated with or without explanation and I don't think it's fair. Or: I got a bad rating that isn't fair. What can I do?

Nobody here knows why you got banned or a bad rating, and for all we know, you deserved it. Whether you deserved it or not, there's really nothing you can do about it. You cannot make a new account and there's nothing anyone here can do to be helpful. If you got a bad rating, support will review it automatically.

  • I encountered a problem while testing. It's gonna take too long, or the prototype didn't load, or some other kind of technical problem has come up. What do I do?

Depending on the situation, you can either "Report a Problem", or "Quit the Test". Read here to decide which option suits your situation and to see what the outcome will be once you've chosen your option.

  • Should I include a request for a rating at the end of my test?

No. UT used to send a newsletter where they say not to do this because it can backfire. If you comment that this is a good practice, your comment will be removed.

  • I emailed UT support about a problem but haven't heard back. And/or, I got a 1-star rating but UT hasn't reviewed it yet. I keep getting unhelpful generic responses from support.

Nobody here knows .

You can try to get in touch with someone from UT on twitter or FB as an alternate means of contact. REDDITORS DO NOT HAVE SECRET ACCESS TO UT SUPPORT.

  • Can I make a new or second account? My first one stopped receiving screeners/my first one has a bad rating/I deleted my old account/any other reason. Can I make a new one?

NO. You cannot make a second or new account for any reason. See Section 4.4 of the TOS.

  • Can I fudge the truth in order to pass screeners more successfully? What about other ways of cheating?

NO. Posts that discuss practices that are in violation of UT's TOS will be removed and depending on the content of the posts, the redditor may be banned from the sub. No cheating of any kind. No underage users of any kind. This sub is intended to be a place for honest UT users only.

  • Live Conversations: what can I expect? I forgot the topic of my upcoming live convo - what to do?

We have had a ton of people ask this. Sift through these search results to see what has been said in the past.

Interviewers won't expect you to remember the topic of your interview. It's fine to go in unsure of what you're going to be talking about. They are usually super easy and friendly experiences.

  • Live Conversations: The customer cancelled less than 24 hours beforehand. What now? Will I still be paid?

This gets asked a lot.

The UT website says the following:

"In certain circumstances, a customer will need to cancel or reschedule a Live Conversation session. If they provide more than 24 hours notice, we will not be able to compensate you for your time. If the customer cancels less than 24 hours before the scheduled start time, you will receive compensation in the amount of $20 USD for the inconvenience".

That's all well and good, but it doesn't give testers any instruction for how to proceed when that compensation doesn't show up. It doesn't give a timeline for payment either. There appears to be a dedicated support link for canceled conversations. Access it by clicking on the blue chat bubble in the bottom corner of any UT page on a web browser. Type in "live conversation canceled" and that will trigger a response that allows you to send in your support ticket.

The feedback we've had in here is that you should take screenshots of the pertinent info including your dashboard showing the scheduled conversation. Most testers opt to submit a ticket. Once that's done, you can expect to wait a few months to hear back and be paid.

  • I got a bunch of emails from UT saying "New Feedback Request from UserTesting". What is this??

They're simply email invites to take the same screeners that show up on your dashboard. You can adjust your UT settings to disable email notifications.

  • TAXES

Please don't post inquiries about how to handle your income from user testing sites when tax time rolls around. So much misinformation gets posted in the responses every time there's a question and the bottom line is "Ask a professional if you're not sure how to proceed".

  • What are some other testing sites?

Here you go.

Finally, don't claim certainty when it comes to how things work at UT.  You may think you understand the workings of UT but you probably don't. 

[Examples: Don't state as fact that using a VPN will get you banned (VPNs are mentioned nowhere in the TOS, you guys). Don't state with certainty that multiple users in the same household/same IP will be banned. In short, if you can't back up your assertion with a citation to UT's website or with an email from UT, don't state it as fact.]


r/usertesting • • Mar 15 '24

Someone forgot something…

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98 Upvotes

r/usertesting • • Mar 23 '21

I haven't received a five star rating with feedback in a while. I finally got one and it made my day! 😃

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94 Upvotes

r/usertesting • • Nov 16 '20

Gonna Get Real Sexy on Camera

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92 Upvotes

r/usertesting • • May 28 '21

I do not accept this condition.

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88 Upvotes

r/usertesting • • May 30 '22

I'm flattered lol

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87 Upvotes

r/usertesting • • Jun 21 '21

It’s been a busy week to say the least!

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86 Upvotes

r/usertesting • • Mar 20 '25

I just have one question for everyone out there doing surveys

85 Upvotes

Have you EVER had floor cleaning or office maintenance as a part of your professional responsibilities?


r/usertesting • • Aug 21 '26 Bravo

Apparently they only want the rich

84 Upvotes

I hate how I get so many surveys that basically ask “do you run a fleet of vehicles” or “do you manage an entire team” like, I’m taking surveys for 10 bucks, so you think I run a trucking business? Also I recently lost my job, so I marked myself as unemployed, why even bother sending me surveys that are gonna ask “are you employed” and when I answer NO it says I’m not qualified, why even bother having a profile at all!


r/usertesting • • Feb 27 '24

Is there a way to block a researcher cause I would love to block this person lol

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83 Upvotes

r/usertesting • • Jul 20 '22

Must be a lot of millionaires on UserTesting these days.

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83 Upvotes

r/usertesting • • May 26 '20

Some screeners sound so angry.

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79 Upvotes

r/usertesting • • 13d ago

Please report if you come across this test..

78 Upvotes

My dashboard was full of automatically qualified $10 tests. I clicked and you have to read a 50 minute meeting transcript and then they want detailed typed answers. This is abusive behavior as this would take at least 45 minutes or more to complete.


r/usertesting • • Jun 10 '26

I wish we had a report screener button...

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78 Upvotes