r/techsupport • u/ski0_ • 4h ago
Open | Networking Wi-Fi icon keeps disappearing completely on my ASUS Vivobook. Anyone else facing this issue?
Hey everyone,
I'm using an ASUS Vivobook S 16 (S3607CA) with a Realtek 8852BE Wireless LAN WiFi 6 PCI-E NIC, and I've been facing a really frustrating Wi-Fi issue.
The entire Wi-Fi option disappears from Windows. It's not just that the internet stops working; the Wi-Fi icon and the option to turn Wi-Fi on disappear completely.
This has happened multiple times now, and it's becoming a serious inconvenience.
Recently, I was appearing for an online assessment (OA), and my Wi-Fi went off around 3 times during the assessment. I had to restart my laptop repeatedly just to get the Wi-Fi option back and reconnect. Thankfully, I managed to rejoin and complete the assessment, but this was extremely stressful.
I also came across several Reddit posts discussing Realtek and MediaTek Wi-Fi card issues in ASUS laptops. Some users suggested replacing the existing card with an Intel AX210 as a permanent fix.
Should I approach ASUS service for a warranty inspection instead?
I'd really appreciate hearing from anyone who has faced this issue, especially S3607CA owners.
I'm honestly tired of having to restart my laptop every time the Wi-Fi disappears.