No discussions on the campaign? No way to vote up or down?

Hey guys,

I wanted to let you know that redditmade, in its current form, is being phased out of our product offerings.

To provide a little context, we spun up redditmade as an experiment in a new service in October of 2014. We’ve learned a lot from the product’s successes and failures. We thank you for all of your feedback. Even though we’re shutting it down, collaboration with you on this redditmade journey has taught us so much about how to better navigate projects driven by the community, how to serve requests for products and licensing from redditors, and ways to improve our internal processes.

As reddit moves into 2015, we’re redirecting our efforts to our more mature products. Unfortunately, redditmade was not sustainable in the coming year’s plan.

For those of you who have backed a successful campaign and have not received your order(s), I will make sure you get what you paid for.

This applies to those of you waiting for replacement shirts, disc golf bagtags, and decals as well. We’re not relenting in our dedication to following through on our commitment to you.

It's been a true pleasure to work with you all, the creativity and energy behind your projects was inspiring and so much fun! Also, huge kudos to the team that spun up the platform so quickly last year, I've rarely had the opportunity to work with such talented people.

Thanks so much for your participation as makers, customers and community members. Your feedback, honesty and input truly matters.

Sincerely,

rhygaar

Welcome to redditmade! We are currently in open beta, and we have a long wishlist of dreams and goals to make this as amazing as possible, but we need your help knowing what’s most important.

SO, we’d love to hear your thoughts on what features you wish redditmade had, what parts you had difficulty with, what you’d change, and anything else. Start a new discussion for a piece of feedback you have or join in on another thread if someone has already brought it up.

Or if you prefer, you can also tell us what you think of redditmade and how we can improve your experience using this form. Thanks for your help in making redditmade into something great!

Explore redditmade!

• Learn more at our about page

• Check out the FAQ

• Browse active campaigns

• Create your own campaign!

I'd love to be able to 'officially' split the proceeds like 25% to the creator and 75% to the reddit-chosen charity or something less math-intensive like $1 per shirt sold to the creator and the rest to charity...that way everyone gets a little something for their efforts but the majority goes to a nonprofit. I think this is one of the things that makes the Humble Bundles so popular.

I'm gonna try to knock out a few designs for reddit on my lunch breaks, and it would be totally awesome if the designs, in the end, paid for that lunch or even just a cup of coffee... :)

Welcome to what is our first bi-weekly update on redditmade!

We are planning on doing an update thread every other Friday afternoon to let you know what's going on in the world of redditmade. Each post will be a little different, and we've got a bunch of things we want to update you on. So let's get started, shall we?

1. Campaigns Targeted to a Subreddit

This is a big one, so bear with us. We will be posting this section, on its own to /r/modnews to ensure as many moderators as possible see it.

We have disabled the creation of subreddit campaigns until we can implement a better workflow.

A) Original Subreddit Campaign Flow

To start, this is the flow we were expecting with subreddit campaigns:

1. Some one posts on /r/this_is_an_awesome_subreddit_that_totally_exists a post along the lines of "hey, wouldn't it be cool if we had a t-shirt made."

2. The community rallies behind the post, and decides to move forward with making the shirt, using redditmade.

3. The user then comes to redditmade, creates the campaign.

4. We fire off a quick mod mail to make sure mods are in the know.

5. A mod approves the campaign, ensures it fits with the "feel" of their subreddit.

6. The campaign goes live, users can start backing the campaign. Everybody's happy.

What really happened:

1. User says "ZOMG THIS IS SO COOL" and creates a campaign against /r/this_is_an_awesome_subreddit_that_totally_exists.

2. Mods get a somewhat cryptic mod mail asking them to approve a campaign on a brand new site they had never heard of.

3. Another user sees redditmade, goes back to step 1.

4. Repeat steps 1 through 3 a few times.

5. At some point in time the mods are getting spammed with approval messages, and it's our fault.

B) Revised Subreddit Campaign Flow

This is the new flow we are in the process of developing:

1. Someone posts on /r/this_is_an_awesome_subreddit_that_totally_exists a post along the lines of "hey, wouldn't it be cool if we had a t-shirt made."

2. The community rallies behind the post, and decides to move forward with making the shirt, using redditmade.

3. A moderator then comes to redditmade, creates the campaign. Campaigns can only target registered charities^1, or reddit's charity initiative.

4. We fire off an informative mod mail to make sure all mods are in the know.

5. Multiple mods can vote on the campaign happening or not.

6. If a certain number or percent (we're still working on the exact numbers or percent) deny the linking, the campaign is denied.

7. If enough mods approve the campaign, the campaign goes live, and users can start backing the campaign. Everybody's happy.

¹ We will be creating a flow for registering charities with redditmade, separate from campaign creation.

C) tl;dr?

Temporarily disabled, only moderators will be able to create subreddit campaigns, we have rewritten the approval invitation modmail to be a lot more informative, can only benefit charity.

2. Your Feedback is important

One of the great things about a beta period, is collecting feedback. Some things we thought were important, have barely been noticed. Other things we didn't think were as big of a deal, seem to be the end of the world to others.

We are prioritizing efforts on reworking subreddit campaigns, and bugs, but we want you to know, we've heard you, and highlight some of the most common feedback.

A) Important Features Users Want

• Voting and discussion

• Categories

• Filtering

• Searching the campaigns

B) Known Bugs

• Shipping issues on some custom products

• Inconsistent email notifications

• Statuses on custom campaigns

3. Custom Campaigns

So far, we've had almost 300 custom campaigns submitted, we are reviewing each one and will be in contact with the campaign creators as we go through the list (in the order they came in). There have been a few questions on the general workflow, so at a very high level, this is what happens after you submit a custom campaign:

1. We review the campaign.

2. We look to see if we already have a manufacturing and/or fulfillment partner we can work with.

3. We contact the supplier that was provided.

4. Negotiations happen^2, focusing on minimum order size, cost per unit, and a whole bunch of not that exciting stuff.

5. Provided we come out with a deal in step 4 everybody is happy with, we move on. If not, we find new partner(s) to work with.

6. Prices and campaign goal are set based on a positive outcome in step 4.

7. Campaign goes live.

In the case of subreddit campaigns, the mod approval notice goes out before step 1, so we know the mods are onboard.

It's not very automated, but as we get more partners and base products, it will go much faster.

² This will involve a fair amount of back-and-forth between the partner, redditmade team, and the campaign creator.

4. Terms and Conditions & Our Fees

We’ve had a lot of questions and concerns regarding the Terms of Conditions, namely the exact nature of who has rights to what when a campaign is created. I’d like to lead this topic by stating that our intent is never to profit from your work without your involvement and benefit. That said, we are working on a few things to evolve this with you, the community.

1. We are setting up an AMA with our legal counsel to answer your questions about everything legal and to discuss potential changes to the terms to better serve the community and our intent create a fair deal for redditors

2. From that discussion, we will work to make any changes to the Terms that create the most equitable outcome we can.

3. We will provide annotated terms to give a plain-language understanding of what the (updated) terms mean

4. We will update our FAQ to reflect any changes and make it easier to find answers

Now on to our fee structure. I intend to share some particulars with the community in the near future. That said, our team needs more data to work with, so that we can assess our fees as being fair. We think they are, but understanding more about volume and success of campaigns will help us drive a decisions to change our fees.

The intent with fees is to be as fair as possible, be competitive in the space, and provide the best chance of success for campaigns. Once we’re comfortable with our fee structure, I will outline it in greater detail in a subsequent update.

5. Features and Next Steps

For the next two weeks, we are going to be focusing on:

• Changes to the subreddit affiliated campaigns (see the first point)

• Changes to designating funds

6. Some Statistics

Who doesn't like numbers? We love them!

• Time from official launch to first spam campaign: 2.5 hours

• Number of "test shirt, please ignore": 153 (this is not an invitation to go make more)

• Campaigns created in first 48 hours: 1884

• Campaigns that violate our Terms of Service and have been removed: 313

7. Some of our Favorite Campaigns

With each update, we hope to highlight some our of favorite³ new campaigns.

1. "Not Cocktail of the Week" Book for /r/cocktails

2. Reddit Black Double Controller Shirt for /r/redditblack

3. 1.5" reddit lapel pin by /u/LosAngelesGuy

4. Doctors Without Borders/Medecins Sans Frontieres Emergency Funding for /r/doctorswithoutborders

5. Bastion Science Fiction Magazine by /u/hennirl

6. Upvote Containers by /u/PM_ME_YOUR_SLEEVES

7. Official /r/Diablo Snoo T-shirt for /r/Diablo

³ Many thanks to these campaigns, many of them launched with us and have been patiently working with us for weeks to make redditmade a reality.

THANK YOU

Seriously. Without you, we wouldn't be where we are, and we mean it when we say "keep the feedback coming!" We were super excited to be featured in /r/trendingsubreddits yesterday.

Hi guys,

We're working to schedule an AMA with our legal team to answer any questions you have about the Terms of Service or Privacy Policy for redditmade.

This is your chance to get clarification on any points and to help shape potential changes to the terms. We're open to your feedback and will work with our legal team to figure out which changes are feasible.

Please submit your questions in this thread and they will come prepared with researched answers. Otherwise, they'll be available at some to-be-announced date next week.

Can you help clarify the rights that are granted to redditmade (info from the Terms section below). Basically, is this saying that as soon as I upload any campaign, whether or not it's successful, redditmade can do whatever it wants with the idea (and I can too)?

So say I submit a novelty ring design and my custom campaign is successful: will I be able to run that same campaign again on redditmade to sell more rings, or is the ring now going to live in some redditmade store where you guys capture all of the monies, and my personal take of ring sales is relegated to etsy or my own Shopify site?

Are your plans to cut out the middleman (in this case, the original content creator) eventually? This makes me nervous.

you give us the right to use your content

You retain the exclusive rights in your content that you submit to redditmade and redditgifts, except that you grant redditmade a royalty-free perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to reproduce, prepare derivative works, distribute copies, perform, or publicly display your user content in any medium and for any purpose, including commercial purposes, and to authorize others to do so. You agree that we can use your content even if your campaign is not funded. You also agree that any content you submit is not infringing any third party’s rights under intellectual property law, privacy rights, publicity rights, contract rights, or any other proprietary right.

Hi, I can't open any link on redditmade in a new tab and I hate it.

The page hijacks all mouse clicks and immediately changes the URL in the current tab. But that's not what I want when I press

• middle mouse button

• Ctrl + left mouse button

• right mouse button

Yes, even the right mouse button is hijacked in Firefox (not in Chrome).

These are all commands to open the link in a new tab.
Please don't override them.

I'm from Canada and can't make a profit from my campaign right now, which is fine. But do I at least get a free t-shirt?

Hi everyone!

Welcome to this week's redditmade update!

The Updates

• Filtering and Sorting are in!

• Legal AMA update This will happen in early 2015

Known Issues

• If you’re still having login issues (invalid email) please contact us at [email protected]

• I’ve sent out an email seeking verification of some shirt sizes, as I suspect some of you have the wrong size on your order. This is particular to the /r/Doctorswithoutboards T-shirt campaign.

Coming soon

• Custom Product variations

• Improved size selection for T-shirt campaigns

• A pass to generally tighten up the experience and address some UI/UX issues

• A new team member is coming! We’re very excited to get some more help on the product, we’ll announce and introduce more formally when we’ve settled our new team member in.

With the holidays in full swing, we won’t likely be implementing many major changes while the staff enjoys some time with their families, and we begin our great migration to stormy San Francisco.

Regarding delivery of your T-shirts. Shirts are printed and shipped, and you should receive your shirt 7-14 (domestic) or 14-21 (international) days after a funded campaign ends. You will receive email notification (with a tracking #) when your shirts go out.

Thanks!

Hi everyone!

Welcome to this week's redditmade update!

The Updates

• Campaign Creation Issues - we’re looking into why mod-voting and campaign creation don’t work for some users. Sorry for the trouble, we know it sucks. =/

• Mod-voting - we will work on a possible redditmade-specific permission for mods sometime early next year, but for now, we’re saying that if a mod had mail permissions they’ll get a vote. We’ll work with mods and our Community Team to clearly define how this SHOULD work when we do mod-voting 2.0 in a few months.

• Sales Goals - we’ve offered launch day campaigns an opportunity to lower their sales goals to realize their funding.

• Frontpage Changes - campaigns on the front page are now randomly displayed from the top 12 funded campaigns. More changes coming in the next few weeks.

• redditmade Legal AMA - still pending availability of our legal folks

• Custom campaigns - emails are NOT being sent out by our back-end when campaigns are declined. There are over a hundred campaigns that were declined, we’ll get emails out letting you know. Otherwise, we’re either working on a bid for your campaign, we've reached out to you, or we haven’t gotten to your campaign yet. Sorry, still just one poor bastard working through hundreds of proposals.

• Finally, an update on how we’re handling proceeds for campaigns that go above and beyond their sales goals:

We’re excited to announce that all extra proceeds from T-shirt campaigns that exceed their sales goal will now receive new volume discounts, with ALL the extra proceeds due to the reduced costs going to the designated recipient.

Our pricing is based on volume tiers from our T-shirt printing partner, which is reflected when you choose your sales goal when creating a campaign. As your T-shirt campaign reaches those tiers, the cost to produce the shirt goes down, but the sales cost stays the same. This means that there are more net proceeds being made on the shirt, and we have decided that 100% of the money we save in production will be passed on to you.

This is a deviation from standard industry practices, but we feel really great about making sure you, the community, benefits as much as possible. This also means you don’t need to set your sales goal high when you’re creating the campaign--and thus put yourself at a higher risk of failing--in order to receive the lower cost margins.

You’ll be able to set your sales goal lower so you can ensure your campaign reaches its goal, but you’ll also be able to receive ALL the benefits of selling a larger volume if your campaign performs very well.

Coming Soon

• Filtering and Sorting of Campaigns

• Front-page featured campaigns

• Custom Campaign product variants

We are a non-profit with a project to rehouse the 1.86 million US children now trapped in homeless shelters. It can house as many children as need it and will not cost the parents, the shelters or anyone else one dime. The homes will be donated.

And it's stuck on Prefundia because no-one seems to care. http://prefundia.com/projects/view/giving-homeless-children-a-chance/2360/

If the Redd army will help us, we'd stop a whole lot of pain. Please advise.

Can crafters of Reddit use RedditMade as long as they can produce the required volume of product?

I ordered the PCMR shirt in a women's XL but received what looks like a child's (or maybe petite?) medium. Does anyone know if/how I can get it exchanged for the size I ordered? Or if the medium shirt I received is in fact for an adult woman, am I able to exchange it for a men's XL? It's terribly small and I'm worried even the XL won't fit.

I mod several sports subs. We're going to do a shirt for each sub, but would like to have the option of adding a community designed logo on one sleeve. Is this something that could be handled under Custom Product?

First I think it's cool that this is being launched. I do have a few questions however.

-If I launch a campaign with my own custom artwork but it is unsuccessful, but then someone else steals that design and it becomes succesful and I report them what will happen?

-Would you verify artists on their accounts? Otherwise any user could claim they were me and use my work...

-Which brings me to wondering how to stop art theft from sites like DeviantArt and other sites artist show their art? Because certain artist may not even know their work is being stolen because this is so new.

-Could a search be included and categories?

-Can a upvote system be employed to weed out the really stupid spam and designs, so you don't have to weed through crap before you find something good? It would also allow more people to see good designs and fund them.

Lastly maybe you could make like a new page so people can see popular recent designs that have been submitted?

So about two weeks ago I ordered "The Official T-shirt of the Glorious PC MASTER RACE" and I have yet to receive any form of shipping notice or expected arrival date. I am also unable to track the package. Am I just out $22.50? Or is there still hope for my shirt?

Hi everyone!

Welcome to this week's redditmade update!

The Updates

• We've added a new team member! Please welcome /u/bradofarrell, who will be leading the way on custom campaigns and helping campaigns become successful (lots of fun experimentation on this front!!)

• First-round shirts are printing and shipping!!

• Shipment notifications are going out

• Size selection for T-shirts now defaults to none, you need to choose a size before you can checkout

• Canceled orders are being refunded correctly

• Legal AMA update This will happen in early 2015

Known Issues

• If you’re still having login issues (invalid email) please contact us at [email protected]

Coming soon

• Custom Product variations (testing, should be live next week)

• A pass to generally tighten up the experience and address some UI/UX issues

The holidays are nearly here. We won't be doing weekly updates for 2-3 weeks, depending on schedules. Many of our team are relocating to San Francisco in early January, so updates may be lean and/or nonexistent while we make our way through the holidays and moves.

Thanks!