r/WindowsHelp • u/Flamboyant_Ostrich • 8h ago
Windows 11 My password stopped working and I'm locked out of my PC.
As the title says, my password have stopped working and I can't log into my desktop PC.
I've had the same password for years and it worked last night. I haven't changed it or done anything related to my microsoft account before this happened.
A few things to note:
- The login screen has reverted the background image to the windows default, instead of the one I've set. This usually happens after a windows update so I didn't think much of it, but now I'm thinking it might have changed my user profile or something.
- I always login with a password and the option to use a pin code have never showed up until today.
Troubleshooting I've done:
- Changed my password on microsoft's website three times and restarted my PC after each change. None of the new passwords work.
- Booted in safe mode > troubleshoot > advanced > startup settings > restart > safe mode with networking > try to log in but no passwords work.
- In the command prompt I typed 'net user' and got the following:
Administrator DefaultAccount Guest
WDAGUtilityAccount
Command executed with one or several errors.
System info:
- Windows 11 home whatever the latest version is.
- AMD Ryzen 9 5600x
- Nvidia GeForce RTX 3060
I've read that reverting the system to a previous point in time might work but I want to keep that as a last resort.
*My system language is not in English and some translations might be off.
I am not well versed with computers so please treat me like an old person.
Edit* I got in now using an account.live.com' password. It's one of the passwords I changed to but weirdly not the most recent one. I don't know why, when, what or who. Maybe it just took four hours for the password to reach my PC. Microsoft is an enigma and it might be time to switch to apple.
Edit2* When finally being able to log in to the PC again it appears I have been logged out of every single browser, program, launcher, game service and everything else that requires a login. I am currently restoring it as it was two days ago.