Hey everyone, following up on a conversation about how frustrating high-end product marketing can be. I just picked up the new Astro A50 X, and I am here to save you from getting completely screwed over by a $750 AUD product that is thoroughly outclassed by older, cheaper competitors.

There are two massive issues here that border on anti-consumer behavior.

Issue 1: Misleading "Mobile Compatible" Marketing

Look at the front of the box. You can see it plain as day on the front bar: "PC | MOBILE", complete with a Bluetooth logo on the side. If you look at this and think you can pair it directly with your phone and walk out the door, you are wrong. The Bluetooth radio is NOT in the headset. It is built ONLY into the Base Station.

You CANNOT use this headset to make calls, listen to music, or watch videos on your phone anywhere else—not at the gym, not on a walk, not at work. You are completely tethered to the wireless range of the powered-on base station on your desk.

Under Australian Consumer Law (ACL), this is classic misleading and deceptive conduct. They are relying on the absolute minimum literal definition of "compatible" with full knowledge that any reasonable person reading "Mobile" on the box would assume it means you can take them mobile.

Issue 2: The Insulting Battery "Feature" and E-Waste Design

To make matters worse, look at the included safety manual. They include a 4-step teardown guide—requiring you to pull off the ear pad, unscrew the inner housing, and unplug internal ribbon cables. Is this a guide for swapping out a dead battery so you can keep gaming? No. It literally says: "Battery removal for recycling."

Why is this in the manual? It's a legal compliance loophole. Lithium-ion batteries are a massive fire hazard if crushed in standard garbage trucks. Under Australian waste regulations, throwing embedded batteries into household bins is banned because of this risk. To sell these legally, manufacturers must provide a way to separate the volatile battery from the hardware before it goes to an e-waste facility.

Logitech includes this teardown guide purely to cover their legal bases for environmental disposal, completely ignoring your right to repair. They engineered the headset to be legally recyclable when it dies, but purposefully chose not to make it user-repairable while you own it. Logitech is outright telling you that when this internal Li-Po battery inevitably degrades, this ultra-premium $750 headset is designed to be thrown in the bin.

The Legal Complication: The ACCC mandates consumer guarantees that products must be of "acceptable quality," which explicitly includes being durable and fit for purpose. A $750 set of audio gear with a sealed, non-user-replaceable consumable part that dictates the lifespan of the entire unit severely tests the legal definition of "reasonable durability."

The Reality Check

Look at the SteelSeries Arctis Nova Pro Wireless. It is older, it is cheaper, it has TRUE independent on-board Bluetooth so you can actually leave the house with them, AND it comes with hot-swappable batteries. When one battery dies, you pull it out of the earcup and slide it into the charging slot built directly into the base station. Infinite battery life, zero e-waste, and actual mobility.

Logitech is charging you an enthusiast tax for a tethered, disposable product with deceptive packaging.

Do not buy these at all. They are shit in comparison to the competition at this price point.

Hey u/Logitech / u/LogitechG, we need to talk about the A50 X packaging Look at all this blank space! Why is the crucial text explaining how the Bluetooth actually works squeezed into the bottom right corner in a font made for ants?

I’ve been playing beamng drive lately and there’s been this one thing that’s been ruining my experience. With a slight bump or push of the wheel it starts rocking back and forth.

Love it or hate it

Now we

It truly is the next evolution of gaming mice. 🏆

Why do I have to make a post about how TERRIBLE ghub is every single time you retards update your software. Tell me why my audio is messed up now and logitech doesn’t even let me sign in to my own account??? When I try to reset my password it doesn’t even send an email to my account that I’ve been using this entire time. Holy shit whoever works on this software should just off themselves for contributing something so bad to the world

also img is from the last time I had to post on this shit software

Made my old MH752 Cooler Master feel like a 200$ headset bucket. I feel scamed.

The microphone sounds chip and low quality asfk. Blue voice is a joke, makes double repeat your voice. The bass are everywhere. You cannot hear shit. Not even could hear footsteps by my side. The imaginary is horrible, I had to adjust by skill and keep it up my performances. Literally the description is: I am underwater.

The ghub has a lot of problems with windows. All drivers felt built by a 5 years old, you need to remove ghub completely in order to make it work. The changes on motherboard only applies on usb dongle, but if you want to use it on PS5, the sound is half compare to plug in on jack 3.5mm AND on jack, the sound is always default, you can change what you want but it only will work with USB dongle.

I refunded it after 2 weeks trying make it work.

First and last product bought by Logitech.

All I want is this Logitech Pro Wheel for PlayStation 5 . I have the pro pedals and playseat sensation pro ( both bought off Amazon ) and every time I try to the pro wheel off Logitech my order gets blocked. I’ve tried different pay methods , accounts and even did a guest account . I tried with pay pal and Apple as well as a credit card and debit card and the order always gets blocked .

Will the logitech provide me with a new mouse, u cant use this one anymore.

Had this mouse for probably 5 years at this point. I live in a humid climate, so the mouse wheel is susceptible to oxidation. How do you recommend cleaning it?

And if it can't be cleaned, then how do you recommend preventing this in the future?

The mouse is not even a week old and it is falling apart on the table

You got me twice. There won't be a third time.

Today, the 2nd mouse I've purchased from your brand, and MX Master 3S, will no longer right-click. It's 1 year and 4 months old. My previous mouse should have taught me a lesson, but I gave you a second chance. The first one died in 1 year and 5 months.

I will not purchase ANY products of this brand going forward unless/until quality becomes a priority again. I'm not holding my breath.

Ive been a fan of the logitech mice for awhile. I had the G502 then the Superlight 1, upgraded to superlight 2 and then recently that started just malfunctioning. I thought it was pretty early for it to start dying as I only bought it maybe a year ago. I decided screw it and upgraded to the superstrike and that started having the same problem my old mouse had straight out of the box. My only assumption is that the software is just buggy and horrible or I got a brand new upgraded mouse that just happens to have the same issue as my old one. Either way, its time to switch. The Ghub has always been a pain in the rear end and im finally past my limit.

One side is done and ready for gaming

I made an order through Logitech site on November 30th for pro steering wheel and hub for pc. Both stated in stock ready to ship and also stated if ordered by 3pm item will ship next day. They accepted order and pulled $900 from my account. It is now December 20th and still has not shipped. I’ve been in contact with Logitech over 10 times about this order. They stated that they could not cancel my order and would have to put in a request for cancellation and I should get updated in 24-48 hours that never happened and I’ve put in a request 5 times. I spoke with someone on the phone that was of no help stating the same thing. I asked to speak to a supervisor they told me supervisor will contact me in 24 hours guess what ? Never got that call either. I put in a claim with PayPal because that is how I paid. My order status was reading accepted for the longest but is now reading dispute. Steer clear from Logitech the company is corrupt and full of liars claiming something that will never happen. Once I get my money back I will never buy from Logitech again.