As anyone watching this subreddit can see it appears that TeeFury is accepting orders for new product, accepting payment, but not fulfilling orders. They also appear to be ignoring all contact from the consumer.

In my personal case I placed an order, did not receive the product, did not receive any response to repeated attempts to contact them. So I reversed the credit card charge. Normally that'd be the end of it, but I see this is happening to a LOT of people, so I've filed a complaint with the Federal Trade Commission. It may not be effective, I really don't know as this is the first time I've ever done it, but we'll see.

I'd strongly suggest that anyone else having the same, or similar, issue do the same. The website is https://www.ftc.gov/. Multiple complaints will likely carry more weight than a single consumer.

I'll try to post a follow up to this thread if I get any information back, but honestly I don't expect I'll hear from them again.

Good luck boys and girls.

EDIT - A word

Basically says that a partnership deal fell through and they now have a new partner and will be shipping out orders. Im still done with them

They did respond to my initial ticket saying they would give me back my shipping and it would be out soon.

Since then, they ignore further tickets and don’t respond to me on Twitter, Instagram, or Facebook.

I’m trying all avenues. I ordered it at the beginning of June for a friend’s Birthday. It’s getting to the point that I should just get him something else. And in that case, how can I request a refund?

As a long time customer, I can vouch for any shirt that has been in their catalogue since before 2017. Great quality fabric, pre-shrunk, lasting print. The Teefury quality that made me a loyal customer.

The new shirts... Well, that's a completely different story.

The fabric is this thin, small piece of cloth, that makes you feel like a stripper or a fat person. It's either too short or way too wide - no middle ground. It also shrinks a complete size the second it comes within 3 feet of a washing machine, AND it's already A SIZE SMALLER than the old shirts (new XL = old L), even though they are labeled as the same size!

I ordered a t-shirt on December 6th and still have no update. The order status date still says "Processing" and not "Shipping." I finally opened a ticket to inquire but I have had no response on that yet either. You charged my card; I've paid you already. The least you can do is provide me with an update. Why has it been 12 days since I paid you but the item has not even shipped yet? Poor performance and poor service. Hope you can make it right. Order # 104096391.

Hello all, if you're in the USA and you've been doing business with a company (TeeFury for example) and they've taken your money but will not deliver the promised product and will not respond to requests for refund, you can file a complaint with the Federal Trade Commission.

To do so, go to: https://www.ftccomplaintassistant.gov/
Click on "INTERNET SERVICES, ONLINE SHOPPING, OR COMPUTERS"
Then select "Online Shopping"
And fill out the presented forms as accurately as possible. To save you some time, here's the information I needed on TeeFury in order to file a complaint:

Company Name: Tee Fury LLC
Company Address: 21098 Blake Parkway
Apt/PO Box: Suite 100
City: Lake Forest
State: California
Zip: 92630-2163
Country: USA
Company Email Address: [email protected]
Company Website: r/https://teefury.com
Company Phone Number: (949)600-9645

Hope this saves someone time, and hope we get responses from the company (and maybe don't just get stolen from with no recourse.)

This is very similar to just before NerdBlock went bankrupt: taking money and not delivering, not answering customers, licensed shirts have been pulled of the site (after signing a contract with Marvel in February). They are only offering the same shirts as ShirtPunch a day later (and ShirtPunch is cheaper), and I looked at LinkedIn and their CFO left recently, not a good sign when the guy in charge of money bounces.

It has already been mentioned so I'm not gonna write about how unhappy I am with the order I purchased for myself, my brother and my best friend. I didn't get to wear my cool new Christmas sweater for my holiday party, and now my brother and best friend won't even get theirs under the tree.

What next? Is Tee Fury gonna eventually get us our orders in January and pretend nothing was wrong? As far as I can see, they haven't shipped any of their Christmas related products, so I don't see how they can just ignore that fact, seeing as Christmas is in 6 days.

Give us our orders. You already charged me $70. Or knock off the price because this is just crazy.

Teefury hasn't been sending product for months, however they are still sending out daily deals emails and taking orders? I stumbled upon this when I ordered stuff on Aug 13th and have recieved no info past the confirmation, and nothing has been fulfilled. I sent in a ticket and recieved an email saying they may not respond for up to 4 weeks. Should I dispute the payment with the bank since it appears they're just stealing our money? (Since there's been known issues for months now and they continue to accept new orders, with no intention of sending the orders, that's theft, right?) Am I wrong?

Ordered the X-Files XMas shirts on Nov. 10 and now you're going to ruin Christmas because you haven't even shipped them yet!

I received my May order today. I'm just staring daggers into the package. I had already contacted support in July and they gave me a timeline. Once their timeline passed beginning of August, I disputed and my bank got my money back to me. No further word from teefury but I did send them a support message to consider the order cancelled as I already disputed. Fast forward to today, in September, when I actually receive the damn package. It was sent out mid August so two weeks after my dispute finished. Getting in touch with the bank now as to what to do next since I don't want to be liable for unpaid goods at this point. So done with teefury.

I've been a fan of theirs for years, but the recent delay is making me consider looking elsewhere. Anyone have any website suggestions on similar quality and design?

Pushing three months since I ordered. I had to escalate the claim with Paypal. Teefury emailed me claiming my order had shipped two weeks ago with "no charge" where the tracking number should be which is weird because I had already paid for shipping. Oh, and under that it merely said my order had been accepted. As soon as I got the refund my order was cancelled. My guess is that they were never going to ship anything.

I ordered the Kirby shirt with the different game characters over a month ago but haven't gotten it yet. I've contacted support 3 times and have gotten no response. Any ideas?

I'm not sure what it is, whether bad print quality or what but its left me somewhat afraid to buy any more products from them. From around Nov 2017 to Feb 2018, I order 3 shirts and 1 hoodie and all the designs are either nearly faded or completely faded, and they were Daily Tee rotation items so it's not like you can order them now. It sucks cause the designs on them were really awesome but it's only been a couple months and this has happened...it cant be the way I wash my shirts can it? I've got shirts from years ago that I wash along with them that the designs are still pristine yet these ones took more months...is there another play that sales shirts like teefury but with better print quality or was it a string of bad luck or something...

I used to order Teefury shirts at the rate of 3 or 4 a month. Then they changed the shirts they print on. They used to be a thicker shirt; now, even the basic shirt seems thinner and of less quality.

I did try the premium shirt, which is thin and stretchy and fitted and seems to shrink almost immediately...DISLIKE.

Are there any tee companies out there that print on excellent durable thicker more sturdy shirt material? I miss the way TeeFury used to be.

49 days ago i placed my order, i waited and waited.

I then raised a ticket after 25 days and no response.

I raised another about 10 days later and no response.

I then messaged them on facebook, Twitter and now here on Reddit.

Its christmas eve eve and there is no sign of my Xmas presents arriving.....TeeFury your customer service sucks, you have taken our money and ignored hundreds of your customers cries for assistance and updates.

You can do better than this, saying you have implemented a new system and as a result you have got a backlog isn't an excuse.

You should have done what thousands of other companies would normally do and thats UAT at the start of the year and implemented it at around June when orders are not as high.

This would mean that you had all the bugs worked out for what obviously would be the busiest time of the year.

Instead you sit there gaining interest of funds for products you haven't supplied for customers.

This is unacceptable.

So the new teefury shirts are garbage, and I won't be buying them again.

... but I was wondering if anyone knew where the old-style shirts came from? I love the material and I was thinking I could buy them from the source/another online shirt store that used the same tees.

Any help appreciated :-).