r/github • u/likebackspace • 1h ago
Question GitHub Copilot Pro payment successful via UPI, but account still shows Free after 3 days.
Hey everyone,
I purchased GitHub Copilot Pro through Google Play using UPI, and my Google Play subscription is showing as Active. However, my GitHub account is still showing Copilot Free, even after 3 days.
When I try to restore the purchase in the GitHub Mobile app, I get the following error:
«Purchase failed
Your purchase was successful but we encountered a problem with our services.
Please try again.»
I've also checked GitHub Billing & Licensing, and it still shows my active subscription as Copilot Free.
This is frustrating because the payment was successful, but I haven't received access to the Pro features.
Has anyone faced this issue recently?
- Did your subscription eventually activate automatically?
- Is this a Google Play ↔ GitHub synchronization issue?
- Should I contact GitHub Support or Google Play Support?
- How long did it take to resolve for you?
Any suggestions or help would be appreciated. Thanks!