Dear Mr Paul Vernon, dear "Big Vern",

I hope you will read and understand my words, my story, and that you will hear the desperate cries from many people losing their money on Cryptsy.

I’ll try to be as short as possible, but the story is long, sorry for that.

Today I received my so long waited check of 10,387.93 $, representing my loss of 98 BTC on Cryptsy. Yes 10,387.93$ for 98 BTC valuable to nearly 750,000$ today, and even much more this past december 2017.

So, let me introduce myself :

I’m a man from the middle class, not rich, not poor, but not a cent on my side, so nearly poor in fact. I’m not really well graduated, just abandonned college after 2 years, when I realized that something with this society didn't match with my philosophy. I dont’ want to be full part of this system, I just think by myself and try to do things right as I can and fair as it should be.

Each months I’ve worked, all my salary is just enough to pay my bills and food, I’m not a « big » consummer and my incomes wouldn't allow me to be so. My life is just full of shit jobs. Each end of the month my bank account is in the red; yes, money is a problem for me even if I live in a very modest way, times are hard.

In 2013, I’ve discovered crypto-currencies, I was just fed-up with this economic/bank system, and I was looking for something alternative and fair, something with more equity, something matching with my philosophy. At that time, I worked in a rental car business as an employee, not at a high hierarchic level, not at a middle one, but just at the lowest you could have, I was washing cars all day long. Conditions were harsh and gloomy: Working alone in a dark enclosed carpark, with not much daylight, nowhere to sit or rest except in my own old overmiled car, (which cost me a lot). Even in summer it’s windy and cold, all day long hands in cold water, clothes wet, even worse in winter when it’s 14°F (-10 °c), when water turns to ice, that was my daily sick life.

I had managed to spare 500€, ready to invest in crypto, because I had spent and sacrified hours of sleep, learning about this fascinating subject and alternative thing that crypto is. Eventually I found my crypto, it was called Worldcoin (WDC), I bought it in june 2013.

Yes, these times were very hard, just sleeping 3hours per night, to get up every morning tired and having to wash those fucking cars again and again, but this time my tunnel wasn’t so dark and I could see a light shining soon for me, this time I did know why I woke up every morning, because I was confident in my modest investment, in my futur, in my fate and that all this life of shit will soon end !

Every morning, I woke up seing my investment turning into, 750€, 1 000€, 1 500€, 2 000€, 3 000€, 5 000€, 10 000€, 50 000€ ! "Yes that time it will be my turn, I will soon be able to buy a new car for sure, maybe buying a house, stop working in this tunnel of shit !". Then comes December 2013 when BTC hit nearly 1 150$, my 500€ WDC investment turned into 110 000€ worth, for me who had never had more than 4 digits on my bank account, yes 110 000€ !!!

But as a dreaming newbie in crypto, I didn't cash out. I quit my job, I decided not to sell but to keep on holding, I cashed out just enough to live 2/3 months. Then, as everybody knows BTC went down brutally, so I decided to sell my WDC and invest in other cryptos. I still had faith in crypto, in my futur, my investments, fruits of hard investigations during those nights ...

But after 2/3 months reality was back, and it was time to work again. A bit disillusioned, I was unemployed for more 2 or 3 months, then I found a job in the building industry - Yes guys... Some of you sure know how hard a work is in the lowest construction positions, but at least, I had a job !

For months, I kept sleeping only 3-4 hours a night, spending my time to investigate on new crypto technologies innovations and investments, but I ended by quitting because my job was really gruelling, so I put all my investments in a long term strategy, mainly on NXT and BTCD, spending all my supposed days off keeping on investigating on cryptos, then I discovered Cryptsy. I was still passionate by the crypto world revolution and of course, by my investments -we all need money !

Then, 2 years passed, still living like a cockroach. And came November 2015, when Cryptsy went offline without explanation.

My 98 BTC worth, disappeared in a minute with all my hopes ...

Keeping my cryptos on the exchange, was my big mistake !

Months after that, we could read everywhere that Paul Vernon, CEO of Cryptsy, fled away to China with at least 13 000 BTC + 3 000 BTC in LTC worth, near 8,200,000 $ value, but I was also informed that there was a way to recover the loss via a class action lawsuit, so I decided to join it.

Then time passed and in December 2017 the BTC hit 20,000$ and I'm still thinking about my 98 BTC that were stolen, valuable to near 2,000,000 $! (my new car, my home, my new life...)

And today I received my 10,387.93$ check in compensation of my 98 BTC stolen ... What the hell can I buy with 10,000$ ? Nothing...

So now I'm back to my shitty crappy job, broken, still in my old car... Yes, I know it could be worse.

This is the end of the story.

Paul, I guess you are smart enough to not have cashed out all of the 16,000 BTC, but still have let's say half of it, so say 8,000 BTC, worth today near 60,000,000$.

What you did was not just stealing money from people's accounts, it was far worse than that: You just went away with people's dreams, people's hopes, people's plans for a better life, and you left behind you thousands of broken existences, broken families, depressions and maybe even suicides (I truly hope not!).

But do you think about all the people who had just dreamt to use their benefits to spread and share happiness with their family and friends? Can you imagine the everyday heavyweight on their shoulders, feeling guilty of losing such an amount of money and failing ? Can you imagine this weight to get even bigger if one day BTC hits 100,000$ or 1,000,000$ ?

Can you imagine all the consequences of your act ?

I remember the time "Big Vern", used to post nice and friendly messages in trollbox and social media, I still can't believe this is the same "Big Vern" that fled away with people's dream...

Yet, I do believe that you could do something now, something fair and right for all of us, like returning half of the money you stole.

I haven't invested much, but enough to make it matter. There are certainly plenty of people out there who have invested in certain bitcoins and were already taking a risk on the market, we weren't expecting to take a risk with your exchange. Explain what the fuck is going on, please.

Currently 0.04 LTC. It's impossible. It's 5-10% of average miner income. Lot's of people mining alternate forks and trade it for LTC. Also, I would like to see withdrawal fee noticed before any deposit done. I am sure that many people deposited to trade for LTC noticed that and traded back, paying additional trade fee just to withdraw crypto back to wallet, because this fee is unacceptable.

Please vote for https://cryptsy.freshdesk.com/support/discussions/topics/64014

If you click the link they will ask for your login info, and request you send them 1BTC to quicken your refund. Do not put any login or personal info at the Cryptsy Refund link.

Now, how they got the mailing list, and the rest of the Cryptsy garbage is still a real issue, but wanted to put out a quick warning on this latest scam.

My withdraw of 21btc is still pending over 48h. Support is ignoring me... Imgur

Hi.

It make now more than 2 months (2015-09-21) I have try to withdraw my money from Cryptsy Canadien website. It failed ( http://postimg.org/image/z1117hchf/ ). I contacted the support an it take lots of days before I get a first answer which was "It going to be fix soon"

Now we are on 1 december, each week I open a new ticket about my issue because they never reply to original message. And they keep saying the same thing. "It will be fixed soon".

I get ban from the cryptsy.com chat because I asking question about that and after they tell into the chat that what I say is scam! This is very frustrating!!!!!! I am not a fraud! they are! See the image link!!!

I want cryptsy to credit me my 2 BTC they stole me! that money was supose to pay my rent!!!!

I tried withdrawing about 9 hours ago. After I noticed there was no dispersal of money, I contacted support. This was the message i got back:

"Most BTC LTC and BTCD w/ds are currently extremely slow moving due to tech issues. This progressively got worse over the past week and were trying to find the reason they are not going out. Please understand that due to extremely high security this a very complex system and the problem is still being resolved.

We appreciate your patience and understanding on this matter. Should you wish to cancel, please let us know."

This would be alright if it wasn't the generic excuse that I see time and time again. Normally I tell people to contact Cryptsy and remain calm, but this is the same bullshit they have been saying for weeks. Given that it is an exchange, its pretty fucking inconvenient that the wallets don't work.

Cryptsy, get your shit together.

Little Vern has the nerve to promote his prepaid bullshit on Twitter, won't respond to withdrawal complaints.

http://i.imgur.com/5yK3l0J.png

The 30 Days without Cryptsy challenge!

It's time to move the crypto coin community away from Cryptsy. Whether they are scam artists or not is a point of some debate, but nobody can deny that they are at best incompetent and irresponsible, and at worst outright thieves.

I defended Cryptsy a number of times. Just check my comment history for yourself. I gave them the benefit of the doubt. But now I'm fed up, and so are many others.

I have 10 - yes, 10 - open tickets with Cryptsy, and not a single one has had personal attention from Cryptsy support. I've had problems with deposits and withdrawals, negative balances, invalid and incorrect data returned from the API, authentication issues, unable to cancel or process orders issues, and more. It has cost me a lot of money.

We need to shut these guys down. They are damaging the community. We can only do it if everybody participates and says NO to Cryptsy!

Missing deposits, negative balances, sluggishly impossible trading. Sounds like a top notch exchange site to me! Cryptsy points don't make up for all the lost sales. I for one am going to find another exchange for trading, staying there is just rewarding bad service.

0,52 btc beeing in limbo of pending since two days and all i get upon service request is the same damn canned answer from "Joyce" that there are no pending withdrawls. This is getting stupid >:-(

Cryptsy doesn't make money with trading fees anymore: all trades are free from fees. Instead, similar to Chinese exchanges, they now apply a fee during the withdrawal process (0.5%). However, the new business model evolves around a process that Cryptsy is renowned to not master well. I thought I would be immune to those kind of issues, after all, I have been with them for the last 2 years, I have been verified since day one, I respect my daily maximum, I respond to the verification Emails, I always check to see if their wallets are under maintenance before requesting a withdraw, etc. But, now after 2 days of looking at my still pending withdraws, I am starting to wonder what is going on in that place nowadays. Is it a lack of funds? A small withdraw amount was able to go through, but not larger ones. Is it the next MtGox in the making? Tech support is responsive, but only provides boiler plate answers - no concrete details or actions. One thing is sure, this lack of responsiveness is costing them dearly. Traders are leaving in larger numbers to exchanges that offer better customer service (Poloniex, for example). The facts are in the numbers; Cryptsy used to trade around the equivalent of 3000 BTC per day (all coins combined). It is now down to 300 BTC per day. Poloniex, used to be 300 BTC per day, and is now 3000 BTC per day (again, all coins combined). Very sad to see (and to experience).

Very bad service. Support does not reply my messages. Cannot believe how crap it is! https://cryptsy.freshdesk.com/support/tickets/203367

1)Log-in to a 2FA account. 2)Go to your Settings. 3)Scroll down to Trusted Withdrawal Addresses (TWA) 4)Add new Trusted Withdrawal Address 5)Choose the coin of your choice, set the withdrawal address&password, ignore the PIN field completely, and add it to trusted addresses. 6)Verify it via your email, and congratulations: you no longer have to wait for the 2FA to withdraw anything from your account.

How's this a security flaw? The ability to set a trusted withdrawal address on a 2FA account by simply ignoring the PIN field means that anyone could access your account and set their own wallet address while only having access to your email, and you would be none-the-wiser without the standard 2FA authentication code that you might be expecting. In the past, I've seen at least one user claim to have been stolen from on Cryptsy with a 2FA verified account, and it's completely possible that the hacker could have used this method.

Additionally, a good friend of mine had the entirety of his Cryptsy account cleaned out a couple of weeks ago due to some malware. While a functioning 2FA system would have kept this from happening, Cryptsy's broken one allows it.

On the bright side, this also means that if you're not getting your 2FA codes for withdrawing from Cryptsy (I had this issue a few minutes ago), you can just set a TWA (only requires your email) and pull out.

This link showed up on cryptsy.com and blog.cryptsy.com today: https://www.cryptsy.com/cryptsyrecoverybountyfinal.pdf

What about DOGE? Are they stolen or not?

Now cryptsy has opened some wallets but to withdraw all your coins you need months because of the withdraw limits called Tier or Tier 1 who allows you to withdraw maximum 10000$ a month.

Please if there is someone from cryptsy just help. The limit function is not necessary anymore because we now all know why it was good for and as the truth came out we know that its not necessary anymore.

I haven't traded in a while so I decided to empty out my wallets that were just using CPU for nothing, I do a quick check and see the best prices are all on Cryptsy, like 25% higher than any other market on some coins, so I dump everything to there, and sell all on another trading site to get a bit of arbitrage profit, and when I try to get my BTC out and back to the legitimate trading site I see that it's stuck in pending, along with everyone else's. 7 days now they have been holding on to my meager 0.034 BTC, I know it's not much, but it still pisses me off, and it appears they are deliberately inflating prices of some coins over market value to encourage people to deposit and sell their without any warning that you'll never see your BTC. Hope someone else sees this before falling into the same trap, and I'm glad I sold out of most of my Crypto over a year ago.

Cryptsy withdrawals in the major currencies (at least) have been frozen for many days now. Many trouble tickets have been submitted by users (three by myself) and the canned reply is below. Deposits are still taken in just fine, but no warning about the freeze. Bad sign. Avoid! "Currently we are experiencing problems with our withdrawal system. If you place a withdrawal for BTC LTC DASH BTCD and a few other coins, you may experience delays. We appreciate your patience while we resolve these issues. If you would like to cancel a withdrawal, please create a "new" ticket and choose "Cancel Withdrawal" from the ticket type."