r/applehelp • • 6h ago

Unsolved Got my iPhone 17 yesterday. I can't get it to work

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5 Upvotes

Just switched from Android to iPhone. The data transfer finished fine, but when I tried to sign in to my Apple Account during setup I got this error:

"Verification codes can't be sent to this phone number at this time. Please try again later."

I tried again, and now the screen is stuck on the sign-in page with the button spinning forever (screenshot attached).

The SIM with my trusted number is still in the Android.

Has anyone fixed this? Thanks!


r/applehelp • • 3h ago

iOS Problem with Spotify

3 Upvotes

Is any elses Spotify also not showing up on their dynamic island/lock screen? Restarting the phone als works but it's happening so often that i need to restart my phone every few days and it's getting really annoying.


r/applehelp • • 5h ago

Solved get date and time?

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4 Upvotes

how to get correct date and time, know passcode, need save data

airplane mode turned on

any way for connecting/deactivate device?


r/applehelp • • 2h ago

Unsolved inherited iPad flashing white screen

2 Upvotes

It used to work by clamping down on the right hand edge near the bottom. The battery is not swollen, except I can’t get to pass code screen. I was able to create an iCloud account, I can’t access it on other iPads. Help please.


r/applehelp • • 16m ago

Unsolved Vérification codes cant be sent to this phone number at this time

1 Upvotes

I have been trying to create an apple account for two damn months now from the website, I don't have an apple device I'm just trying to sign up to the developer program

I have been trying for 2 damn weeks to sign up

What I already tried:

Different phone numbers

Different phone carriers

Vpn and making a new account

Switching from wifi to 4g internet

A friend abroad making me an account and verifying it with his phone number, account was created but I can't login and get hit with the same error

Can't contact support there no support in my country

Seriously this is not acceptable for the biggest company in the world


r/applehelp • • 20m ago

Mac Having a problem with mail freezing

1 Upvotes

I'm helping with my mothers computer but I don't know how to fix it. She has a 2017 Macbook Air running Monterey. Right now her mail program keeps freezing less than a minute after opening it. She has a pop email account for her system. I tried rebuilding her mailbox (Whatever that means) but it won't let me do that. I disabled her pop account and the program worked fine but when I reenabled it the program started to freeze again. I'm an amateur when it comes to Macs. Can I uninstall the mailbox program and reinstall it? Will that do anything? Also how to do that if it will help?


r/applehelp • • 38m ago

Unsolved Proton Alias/ Apple pay receipt issue?

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1 Upvotes

r/applehelp • • 39m ago

iOS My iPhone is blocked

0 Upvotes

My girlfriend gave me her old iPhone 11 and I don’t know what she done but now my mail is on the account of the phone but I don’t have the password. I think I did too many attempts because when ever I want to start any app or anything in the account settings section, my phone ask for my password which I don’t have (my girlfriend doesn’t have it either) so I call the apple service and they didn’t help me a lot. I went to Albania (where my family was) and they try to unlock it but they didn’t succeed. Pls I really need help tell me what to do


r/applehelp • • 4h ago

Unsolved M4 Pro MBP screen flickers and washes out, out of warranty. Got 3 very different repair quotes, need advice

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2 Upvotes

Need some help from Apple fans and experts. Repost it if you can so it reaches more people : )

So my MacBook M4 Pro started flickering a few days ago. It sometimes flickers, and if it gets worse or if I close and reopen it, the screen goes blank/blurry for a while.

So far, I have tried:

  1. Safe mode

  2. Different lid angles

  3. Disabling True tone and Auto brightness

But none of it fixed the issue.

The backlight and display seem fine; if I set the display to 60Hz and lower resolution, the display is stable with little to no Flickering (Slight in the top-left corner).

Now I consulted a few local shops:

  1. Full display replacement (Rs 30-45K | $480)

  2. Flex gate repair (Rs 8K | $85)

  3. Basic cleanup - Dust and Moisture (Rs 2K | $21). I was actually surprised by this and not sure if this can actually help, but the technician was sure my display is fine and that he can fix it.

So far, the display has been working fine at 60 Hz; I worked on it for 2hrs this morning, and it's fine now too.

Sometimes it shows washed-out or slightly desaturated colours. But it's working.

What do you guys recommend?

Warranty expired and no AppleCare.


r/applehelp • • 57m ago

Mac MacBook Pro 13 inch 2019 not charging

1 Upvotes

Hey everyone! I'm in need of assistance for my MacBook. It was working completely fine yesterday, but now it won't charge unless i do some extreme workaround. Problem below:

  1. The battery icon has the plugged in symbol on it, but it is not charging at all. I've tried restarting as my first attempt.

  2. I've tried doing the SMC reset (holding option, control, shift, and power button for ten seconds after shutdown), but it also did not fix it

  3. I have tried changing the cables I use and adapter, but so far, the only thing that has worked was connecting to my game console. In this case, I had to shutdown and do the SMC reset above twice before it started charging.

I'm down to my last 3% of charge and it charges really slow on my current set-up. Any help is much appreciated!


r/applehelp • • 1h ago

Mac Is there a way to download streaming audio in a Safari tab?

1 Upvotes

I'd like to download the audio file for an NPR Christmas special for offline listening, and I've tried following some online directions but can't seem to find the audio file anywhere. Maybe I am doing something wrong.

https://www.wnycstudios.org/podcasts/specials/episodes/tinsel-tales-npr-christmas-favorites

Is this something that's possible in safari or would I need to download another browser?


r/applehelp • • 1h ago

Unsolved iMessage/Phone number

1 Upvotes

Still unsolved from a previous post.

I switched phone providers and told them I’d like to keep my original phone number, however, that phone number has now “expired” and all of my iMessages are going through my Apple account email. I do not want the phone number they gave me and would like to keep all my message history. HELP


r/applehelp • • 5h ago

Mac Extra beveiliging MacOS

2 Upvotes

Ik wou even jullie advies weten. In tijden waarin cyberveiligheid op de proef wordt gesteld door de vele cyberaanvallen, raden jullie aan om ook een Mac OS extra te beveiligen tegen virussen en met een extra firewall? Zo ja, welke software raden jullie dan eventueel aan? Het mag eventueel ook betalend zijn.


r/applehelp • • 5h ago

Unsolved Need battery advice.(Iphone17)

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2 Upvotes

So I'm using my iphone 17 for past 2 months. My average screen time is like 2.5-3 hours,but my phone uses nearly 62-70 percent battery for this small screen time. Is it any hardware or software related problem or its normal.

Give me some advice or tips to increase my battery life.


r/applehelp • • 2h ago

Mac Looking for Mac Mini M2 Pro (2023) schematic/boardview — A2816, 820-02832 — lightning damage Body:

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1 Upvotes

Hi everyone,

I’m looking for a schematic, boardview, or partial Ethernet circuit diagram for my Mac Mini M2 Pro (2023).

Model: A2816

Logic board: 820-02832-05

Related board number: 820-02832-A

The Mac was damaged during a lightning strike while unplugged from power but connected to Ethernet. The surge appears to have travelled through the Ethernet cable, as my router’s connected port was also fried.

Since then, the Mac shows a blinking red status light and no display output.

Initial diagnostic advice suggested a firmware issue. The Mac is still detected in DFU mode and correctly identified as an M2 Pro, but every firmware restore fails partway through. The process involves a roughly 20–30 GB download, but installation never completes.

I’ve tried original Apple cables and several other Macs, including friends’ MacBooks and another Mac Mini. Multiple repair shops have also tried without success.

A technician suspects a short circuit near the Ethernet/network section, but the shops need a schematic or boardview to investigate further. I’ve wondered whether damaged SSD/storage circuitry could explain the failed restores, but this hasn’t been confirmed.

There’s no Apple Store or Genius Bar in my country, and finding an identical working board for comparison is very difficult.

If anyone can help with any of these, I’d really appreciate it:

A schematic or boardview for this board.

Ethernet controller details, component locations, or a partial circuit diagram.

Experience repairing this model after Ethernet surge damage.

A recommendation for someone who can repair it.

This is my main work machine, and I can’t afford to replace it right now. Any files, technical guidance, or repair leads would mean a lot.

Thank you for reading and for any help!


r/applehelp • • 2h ago

Unsolved Apple Account Locked After iOS Update – Can't Access Anything

0 Upvotes

My Apple Account got locked yesterday evening after updating my iPhone.

I've tried account recovery multiple times, but Apple keeps emailing me that my request has been denied.

Now I can't recover my account or even sign out of it on my iPhone and Mac because both require my Apple Account password.

I'm stuck in a loop. Has anyone experienced this? How did you fix it?

Please don't suggest resetting my devices or removing Activation Lock, as that could erase all my data. I'm looking for an actual solution through Apple Support, not generic troubleshooting advic


r/applehelp • • 3h ago

iOS Front camera not working

1 Upvotes

Model: iPhone 16 pro

My phone’s front camera has stopped working. I don’t have AppleCare. Should I get it repaired or just buy a new one? Is there any guarantee that the issue won’t recur in the future?


r/applehelp • • 7h ago

iOS Question for switching from iOS to Android

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2 Upvotes

r/applehelp • • 7h ago

Mac MacBook Pro 14" OLED (M5 Pro) – le bruit du ventilateur change beaucoup selon l'angle du couvercle ?

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2 Upvotes

r/applehelp • • 7h ago

Solved Not sure what to do with M1 Air Storage Issue

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2 Upvotes

Need help with figuring out how to go about continuing to use my iPad


r/applehelp • • 8h ago

Mac MacBook shows Wi-Fi connected but no internet

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2 Upvotes

r/applehelp • • 4h ago

Mac Forgot the password on an old laptop (MacBook Pro)

1 Upvotes

I recently found my old MacBook, I believe it’s a 2012z I cannot, for the life of me, remember the password. /: I’ve tried talking to Apple and other tech people, but no one can help figure it out without completely resetting it. I have a lot of old pictures and videos on it that I really don’t want to lose. Is there any way I can unlock the laptop without having to completely reset it?


r/applehelp • • 11h ago

iOS notes to pdf issue

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3 Upvotes

actually right after updating my ipad to ios 27 am facing this issue. it's been 2 months approx but now am really frustrated bcz rn I need it the most and there's no way to do it properly. i tried opening in pages, i tried markup too but none of this work they all just condens the whole note into one page. can someone please tell me how to fix this or atleast another way to share apple notes to whatsapp etc or simply making proper pdf so that it don't fk the formatting, it would be a great help


r/applehelp • • 9h ago

iOS Can someone tell

2 Upvotes

Hey chat, I bought iPhone 14 (used) some days ago.
It is working well and in good condition no parts replaced with 85+ battery health but it has one thing or maybe i am overthinking.
Whenever I sniff the charging port it has some plastic or idk what kinda smell idk why it is coming. I asked the owner he said its nothing
Can you guys tell me why its coming even though when phone is good and all parts original

Ps:- don’t ask why i sniff i just checked the phone and smell came like not bad smell but it had when u sniff it otherwise it doesn’t come or bother
Plastic or like kinda smell
It is not back cover smell as it comes when back cover is not on the phone