I know it’s a noob question but on Coinbase it was a little more straight forward on how to do market/limit orders. Where do I go to place them on Uphold? Im using them specifically because they are continuing trading of XRP during this uncertainty and I would really like to know how to do it in case i need to in the future. If anyone could help me I would be greatly appreciated.

What an embarassing performance tonight.

they refunded me a fraction of what i'm missing. to uphold, please recheck my ticket, i am missing a lot more! uphold user support request (#1487351)

Please welcome Tezos to Uphold! XTZ’s advanced infrastructure means that it'll improves over time and there will be no need for hard forks. XTZ is a Tier 4 asset meaning you can buy, hold, and sell on Uphold! 🕺 Find out more here 👉 http://bit.ly/upholdxtz

My ticket is 1100334 I not playing anymore I need my Issue resolved today

As the title suggests, you can get Cardano and hold it in Uphold, but the withdrawal network is missing. This means no one can send ADA to their own wallets outside of Uphold, which doesn't make sense. Please expand the networks to include Cardano withdrawal access.

That's all.

Suddenly saw that my account was “under review” and was concerned seeing how others struggled for weeks or months to get it right according to their posts on Reddit.

Just wanted to share that my matter was resolved within a day, the very same day even, which I consider amazing for a support. I expected days or a day at least.

Just wanted to share this here in case you’re wondering if uphold is a good choice. In my case, I can’t say I ever was dissatisfied.

I posted on Reddit a few weeks ago about my experiences with Uphold. I joined when they were still called Bitreserve in 2015. I have had my account reviewed twice. The last time came just before Christmas 2020. I had foolishly left about 2000usd worth of BTC on the wallet longer than the normal 24hrs which is my norm. My moral is never use any of these pseudo banks as a longer term wallet. As usual “not your keys.......not your BTC”. I broke my own rule and left it there for a few days before converting/sending to a US bank. Sure enough I got the big ‘kiss of death’ from Uphold where they were going to ‘help me with my problem??? ‘ Anybody who reads here knows this email. Well I waited and waited some more for them to tell me what they wanted..........nothing happened. Finally I broke down and started emailing only to be snowed with a series of pre-potted responses on how busy they were and to be patient. From there as my Christmas money remained locked in Uphold I got more and more angry. My last email simply put was ..........’return my property and close my account forthwith’. After over 1 month I received an email basically saying sorry we suspended your account by mistake?? What.....the *******. I quickly withdrew my BTC and abandoned a small amount of ETH and BAT due to their horrendous fees. A week or so later I received their usual imperious emails telling me that my account had been terminated. I gave three cheers for that and true to my word I am writing my experiences so that others my benefit from my Uphold nightmare. CONCLUSION: Never ever ever ever either 1) open an account with Uphold. 2) if you do you will eventually have issues so never leave any thing more than you can easily afford to lose on this site. In and out very very quickly. Use this site as an ultra rapid transit and you may just get lucky. Small amounts only. This is by far one of the worst crypto experiences I have ever endured. Stay away if possible. This is my last post on this subject......may Uphold and it’s clan rot in hell.

Well, they ignored my last post. So here are some screenshots to show you what's really going on:

https://imgur.com/resWE5f

That's an image of my communications with support. Notice they are direct replies. (I also have evidence that the replies are in fact going directly to their inbox, via email trackers, see previous posts).

However, NO MATTER WHAT I REPLY, THEY ONLY SEND THIS SAME EMAIL:

https://imgur.com/1ef7aPV

I've emailed my response several times, I don't even know how many now to CLOSE THE GMAIL account and KEEP OPEN THE PROTONMAIL account. You can also see this in my previous posts and comments.

Actually, you know what, I'll include screenshots of the tracker info too since they'll probably lie about that as well:

https://imgur.com/ALJclBr

This shows that they haven't even bothered to open and read my emails.

And these are the diagnostic codes reported by the email servers:

https://imgur.com/WxGBlFj

/u/UpholdOfficial why are you pretending you're not getting my emails to customer support? Why are you engaging in this fraudulent behavior? And if you refuse to help me here and pretend you're not getting my replies, then what options do I have left?

ticket 1386815

This is messed up.

I don't care whether you list the token, just give us our SGB for withdrawal! I don't know about other XRP holders, but I'm never using Uphold again. The Flare team has already separated themselves from you crooks stating that you are essentially withholding our tokens purely because you can.

We could have already been earning with our new SGB if it wasn't for Uphold and that leads me to believe that they are trying to make a quick buck before distributing the money to its rightful owners.

At the end of the day, the fault is ours for trusting you. I wasn't educated enough at the time to claim airdrops from my ledger. It was still intimidating for me to manage at the time. It is definitely unfortunate that you screwed me and other investors over but I certainly won't be taken advantage of by you again. You pretend to be allies of crypto but you're just scumbags.

And wtf could possibly warrant not allowing people to withdraw XLM from your exchange?! XLM is a popular token so why is it not a Tier 3 token yet?! How long has it been already ffs! Give us our SGB and XLM!

Uphold doesn't give two shits about us and the upper executives have no integrity.

It's one thing to get scammed once but if anyone has fallen victim to Uphold and still uses their exchange, you deserve what comes to you. Don't trade on their platform. Greedy people only understand one thing - money. So deprive them of it and they will do what is right.

Let me start by saying that yes, their service is absolute dogshit.

What you don't know is that most of the people here that are using Uphold are either new or unexperienced and are lashing out on reddit (I've seen a lot of them being justified).

In all the time I have been using Uphold they have always been honest and a decent service towards me. However the fees need to change in order to be a sustaining platform for crypto traders or stock traders. It is bullshit how they restrict accounts for nothing. Again I have had no issues yet. I'm sure a lot of other users have no issues either. Uphold is no scam, but it sure is a shit company.

That being said.

Uphold needs to do more effort to keep people satisfied, to help people have a safe time on their platform. They promise things, but don't do them. They should do more updates for people that buy and sell and should absolutely take away fees if you want to transfer one coin to another coin on Uphold itself.

What is something you want to see changed?

Sorry for bad English, not my first language.

Dear UPHOLD,

do you support the FLR and SGB token airdrop to your XRP hodlers? Thx

I am a customer who was also extremely upset over the way things are being handled. I’m here to give you some peace of mind. If you’re worry about the security of your funds, please relax. If you’re only upset over the fact you couldn’t make your gains due to huge movements in the past few days, I can’t help you there.

1. My transfer of BTC took 5 days for them to go from “processing” to “completed”.

It did end up working. I was able to sell or transfer the amount of my BTC.

2. My account was listed as “under review” immediately following that “completed” status of my BTC.

(I too was extremely upset because this looked like they were holding my funds hostage to only be used at their exchange. It looked like a scam.)

I am currently this morning after consistently emailing them, fully verified account and my review status has been lifted. I am now able to have the option to transfer my funds out of the UpHold wallet into an external wallet.

I’m currently in the “processing” phase of moving my BTC from UpHold to my other external wallet. Once I have the completed status and it is inside of my other wallet, I’ll update here with a comment. Best advice I can give is stay persistent with them. If they’ve asked for your employer name and address, send it to them again from the original email. I did it twice. Once again last night and I woke up to a verified and the “under review” account lifted.

I hope this brings some ease to some of you. I too was in the same position. If this goes through, I owe UpHold an apology for the lack of patience on my end. I’ll make sure to update once everything goes through.

I've used Uphold since they began and I've never experienced ANY problems. I see alot of people complain about fees, but this just makes me think that these are generation Robinhood, where they think every brokerage/exchange offers free trading and have never heard the term "spread". Although free trades is always nice, its never something I expect everywhere. I also just deposit using debit cards, its free, so why would I do a bank transfer that they're agreement says takes time, why wouldn't you use the debit card feature and get it instantly? I also use they're debit card to withdraw funds, I do not transfer them to other accounts, anything I put in Uphold to trade, I have no desire to then transfer it to another account. I realize that every persons situation is different and I dont know of everyone's complaints against Uphold. But ive never experienced any issues with them, the transfers are instant & buying is easy. I do hope they add the limit buy/sell feature soon, I heard it was supposed to be released last month, but I haven't seen any updates lately. I dont know about them holding peoples funds for no reason & not responding, which I highly doubt that is exactly whats occurring, I couldn't see a broker openly engaging in this type of behavior repeatedly & not expect to face serious legal problems. Everytime ive written them an email, ive always received a response pretty quickly, I honestly receive they're response faster than Robinhood or Webull. But like I said, I dont know of everyone's individual complaints, ive just never experienced any problems with Uphold and ive been they're customer since they began. I am not a troll nor am I affiliated with Uphold, I'm just a regular customer who found them & downloaded the app to try and I've never left. I'm not posting this to make light of everyone's situation with them, I'm just posting my experience with the company.

I can’t sign on my account what’s up with that

More than a week ago, I contacted your support team and made a Reddit post about this situation. You restricted my account some months ago, I supposed it was due to the fact that I had not verified my identity because it is almost impossible to update your ID in Venezuela. I finally did, but you kept my account restricted, that's when I contacted your support team to unrestrict my account, you took more than a week to say something that was not an automated message. When you finally send me a real message, it was Just to say that you will no longer offer my account and that you will not refund me anything because I have no balance in my account when I had 400 ADA. At this point, you are just stealing my money. Can somebody help me with how to proceed with this? This wallet is a scam, if they have not blocked your account yet, the best you can do is withdraw all your money and send it to Binance, kucoin, a Dex, or another wallet. Binance restricted my account too because I did not have KYC but they unlocked me as soon as I verified my identity. Do you a favor, don't fall as I did in this scam

That's all.

So y’all have sent me to multiple “specialists” that never reply. You ask for one thing I send it, no reply. Another specialist asks for another thing, send it, no reply. It’s a repeated cycle. I’m -$300 because of a hack. When can I get my money back or at least let me pay out.

I read all these negatives about uphold. I have bee. With uphold for 4 years now. And ok the fees may be a little high. But i feel my coins are safe and anytime i ever had a issue it has been resolved asap. I will continue to use them. It seens everyone with the issues are new users.??? I like uphold and being able to invest and if i ever needed i have a debit card if need be. Anyone else like uphold??