r/ModSupport • • 1h ago

Question about our subreddit visibility.

6 Upvotes

Hello everyone.

I'm one of the moderators of r/shortguys. We mainly focus on our daily lives and experiences, memes, content which is relatable to us.

Our subreddit had a fair share of inactive mods earlier however that's not the case anymore so we have a good control over our subreddit.

Lately we have seen that the subreddit is not suggested to us or our members and also the number of daily visitors keep falling. We want to know why exactly this is happening and if somehow our subreddit is shadowbanned, and if it is then how we can appeal it?.


r/ModSupport • • 5h ago

Admin Replied How can I block everyposts at certain time period of the day in my sub ???

9 Upvotes

So basically we have a sub for discussing a TV show, and we moderators don't want any post in the sub at the time of airing of episode. Instead we update a daily discussion thread where they can comment as much as they want.

I have used temporary event too, but while the event is running even comments gets restricted by that which i don't wanna.

So please it would be very helpful if any of you guys suggest some otherways !!

Thank You đŸ™đŸ» .

Edit: Got a solution from u/royal_rose_ .


r/ModSupport • • 1h ago

Worse than Trolls

4 Upvotes

For about five years I have been the target of a sustained harassment campaign on Reddit. It follows a pattern: accounts that get banned return under new names, and material that is removed elsewhere gets re-uploaded here and kept in small communities that exist for that purpose. The campaign has also reached my family, including spam aimed at a family member's business.

I have used the normal routes. I have filed individual reports on posts, most recently a batch this past week, and a moderator conduct report about the communities involved. The individual reports have gone unanswered, and the support email route returns an auto-reply saying it is not monitored.

I am deliberately not naming communities or linking posts here. I do not want to send them traffic, and the specifics are documented and can be shared privately with a moderator of this sub or anyone who can genuinely help.

What I am asking is practical: for anyone who has dealt with ban evasion and re-uploading at this scale, what actually worked? Is there a way to present a pattern to the safety team rather than filing post by post? Does messaging r/ModSupport as a non-moderator ever reach an admin on something like this? What kind of documentation gets a response?

Thank you for any guidance. Five years is a long time to outlast a reporting queue.


r/ModSupport • • 19h ago Bravo

Thank you for listening to our feedback on user flair colors

37 Upvotes

I wanted to say I appreciate the recent update on user flair background colors.
It's encouraging to see that our feedback was taken into account and that custom flair colors will remain available while Reddit explores ways to improve readability.

I also wanted to reinforce why preserving these matters to us.
Colored user flairs have never been merely decorative, they have important functions:

  • Identity: Customization is what makes communities visually distinctive. For example, I moderate anime subreddits where post and user flairs are color-coded to match the series’ color palettes.

  • Identification: Colors help distinguish mods and members with specific roles, including verified professionals/experts.

  • Events/Engagement: In one of my subreddits, we also celebrate milestones by offering personalized user flairs to our most active contributors (to encourage participation), and people love choosing a specific shade.

I understand the importance of readability and parity, but this can be achieved by bringing colored user flairs to the mobile app or by letting users toggle flair colors on and off, similar to the way we can choose between light and dark mode.

I also think this is a good example of why communication between admins and mods matters. We all want Reddit's communities to thrive, and together we can find solutions that benefit everyone.

So, thank you, and I really hope that whatever changes are going to be introduced, they’ll preserve the customization that makes communities unique.


r/ModSupport • • 4m ago

Hey there. Please help me. Because someone gave me evasion permanent ban for no reason.

1 Upvotes

I am scared and nervous if I am permanent ban on this r/Georgia sub community. I am just giving nice and good compliment to this user u/sara_smiles02 Please.

Thank You.


r/ModSupport • • 1d ago

We need to be able to ban deleted users

67 Upvotes

Or extend bans, and report their modmails from before they deleted, so that if they come back, the ban evasion filter will work and so that reddit will be able to see what users have done when they link accounts.

Otherwise, when a user deletes before we can report or ban they just seem to get away with whatever.

We had a user spamming mail with vile accusations and threats today, but since they deleted... what can we do? Looks like nothing. So if they come back we won't know until they go off on one again.

EDIT - my bad. IDK how I missed the report option; this idiot must have looked in the wrong menu. I've sent a report now. Would still love to ban and edit bans, though.

The user in question this time is temp-banned, so in theory will only trigger the ban evasion filter during that time, so it won't help us longer term. We can't even see this user on our banned list, and we cannot extend the ban.


r/ModSupport • • 16h ago

Archive setting is on, but posts older than 6 months still accept new comments

11 Upvotes

Hi all, I'm a mod of r/neworleanswedding and I'm seeing inconsistent archiving.

Setup: "Archive old posts" is turned on under Mod Tools → Settings → Posts and Comments ("Don't allow commenting or voting on posts older than 6 months"). I also turned it off and back on to reset it, with no change.

What's happening: some posts older than 6 months show the "Archived post" banner as expected, but others of the same age or older are still open and getting new comments.

Examples:
Still open at about 241 days, with a new comment in the last day: https://www.reddit.com/r/neworleanswedding/s/KZZAos9xUi

Correctly archived at about 184 days: https://www.reddit.com/r/neworleanswedding/s/GhAYJnNv2v

None of the open posts have been manually unlocked or edited by mods.

Is this a known issue, or is there a setting I'm missing that causes some old posts to skip archiving? Any help appreciated, thanks!


r/ModSupport • • 13h ago

Repetitive Posts

3 Upvotes

Is there anything in place to help mitigate repetitive posts in a subreddit?

For example, if someone tries to post about pigs flying, Reddit gives them a popup saying that someone may have just posted about what they are currently trying to post about within the past 20 posts on the same sub? I know there's something for this when having already made a post, but unsure about there being something that would warn before the post to limit repetitive posts from being made.


r/ModSupport • • 9h ago

What is the wider purpose and context of the Safety Filter: Adult Content Promoters?

1 Upvotes

Hello.

The small SFW 12+ game subreddit I moderate was recently hit by a wave of what seemed to be bot spam and when we looked into various ways to limit this there was a new setting in Safety Filters, called:

"Adult Content Promoters" (to enable/disable).

What purpose does this serve?

Some context to my question:

There was a post in this subreddit, about a month ago, detailing reddit automatic behaviour of recommending SFW subreddits to redditors who primarily engage with NSFW subreddits. (I would link the post but am not sure it's allowed).

The critic was that this is a known function of the site that is taken advantage of by those who create NSFW content: making them frequent SFW subs with the main purpose of attracting viewers to their own page with links to OnlyFans etc.

The critic was also that this automatic behaviour of reddit site leads to SFW subreddits being overrun by OF-redditors and subsequently also by those redditors coming to look for them, whether they are there or not; and that the later accost those members of the SFW subs who are there for the official theme, like SFW women's fashion, 12+ game etc.

The direct usage of this setting is clear to me; but I am asking for an admin explanation of the context for it.

  • Is this behaviour on the site: to promote NSFW content in SFW subs, allowed and common enough to warrant a setting for me to enable/disable?

  • What is the reason Reddit site enables this behaviour: by automatically recommending SFW subs to redditors clearly only interested in NSFW content?

Thank you.


r/ModSupport • • 1d ago

Another (maybe) fun one. What is the weirdest or most interesting “misreport” you have received?

15 Upvotes

Because I REALLY enjoyed the admin post about rules you were forced to implement because of, well, people lol, I thought of another one that I would enjoy hearing about.

What is the greatest or weirdest misunderstanding of a sub rule or Reddit in general that you received a report on or had someone report you about?

For me, it was the woman who thought that HER comments on posts were intended ONLY for the person she was directly responding to and nobody else, so if another user dared to reply to one of her comments she would rudely admonish them for doing so because it was not “anyone else’s business” and then report the commenter for “harassing” her! (And, no, I am not ChatGPT, I just use quotation marks for emphasis lol).

Any other fun stories?


r/ModSupport • • 1d ago

Mod Answered When editing a saved response, the UI says "only mods can see this" for the "name" field, but that's not right

16 Upvotes

For removals, the name field gets sent out to the user when your response is sent by mod mail - eg the mod mail starts with something like:

Your post from <subreddit> was removed because of: 'Name field of saved response'

Hi <user>, Sorry, we have removed your post because [...]


r/ModSupport • • 1d ago

Why does creating a link flair in old reddit looks different than new reddit ?

5 Upvotes

The first seven in that list were created in new Reddit, the last two in old Reddit. Why are they presenting differently ? Is there a default CSS that differs based on where they were created ?

[screen snapshot](/preview/pre/link-flairs-v0-ydbxbuxc1d1i1.png?auto=webp&s=9a94247f505fffc9983500a88dae8efd88e965f2) taken from link edit page in old reddit.

Desktop {old | new} macOS

edit: they also present differently in New Reddit, when trying to create a post ...

/preview/pre/flairs-via-new-reddit-v0-bn5ky5lm8d1i1.png?auto=webp&s=c118059815ae9cfcb29ddd10d52c58b24606e006

edit2: checking new Reddit, I see no sign of CSS assigned to any of them.


r/ModSupport • • 2d ago

Reddit automatically hiding posts we report is a problem.

77 Upvotes

When you report a post, reddit automatically hides it. This means you can't return to it or keep an eye on it. When you're reporting harassment or impersonation, this is a problem.

Recently an unhinged user in a sub I used to mod developed an unhealthy and concerning obsession with me and one of their current mods. They posted about us all over the place and attempted to dox one of us. They posted in as many local not SFW subs they could find telling people to visit the SFW subreddit to find what they were looking for (swingers, hookups, etc).

The mod in question, another mod from that sub, and myself all reported these posts. One of the mods sent a modmail to this subreddit asking for assistance dealing with this harassment and stalking. Admins responded asking for links to the posts at issue.

But they were hidden from him as soon as he reported them. He could no longer view them when looking at the user's profile. He suggesting they look at the user's profile. They wanted the specific links.

I know on old reddit you can view your hidden posts on your profile. But this is an extra step we shouldn't have to take. The decision to hide a post should be ours, not reddit's. And while mods still have access to old reddit, many users do not.

Please stop automatically hiding the posts we report.


r/ModSupport • • 1d ago

Admin Replied Members are unable to post due to karma requirements enforced by reddit (read body for clarification)

22 Upvotes

First, yes, I have a karma and account age requirement but that is set up through automod. As anyone familiar with this knows, a post will get posted, but then automod will remove it after the fact. This is not what the issue is.

I have people who, when clicking the post button they get this "error" message popping up and they can't even try to enter a post at all.

After checking, they all have enough karma for the automod enforcement to allow a post to stay. So, for the life of me, I can't figure out what is causing this. Is there a setting in the mod tools that blocks posts based on karma? I don't recall changing any of that and, even after looking, I can't find one.

Or is this another known bug "feature" that is plaguing multiple people?

If it's on my end, I'll accept full stupidity for the "duhh" moment I deserve.

Edit to add: I've even made some approved users and they still get this error


r/ModSupport • • 2d ago

Reddit AI is recommending people share their posts from other subs in our sub, despite being off-topic

90 Upvotes

Exactly what the title says. For the last couple of weeks there has been a massive influx of off-topic posts out of nowhere on a relatively small subreddit I moderate. One of the posters mentioned that they shared the post at the suggestion of Reddit’s AI. It seems that our subreddit is being recommended to people making posts that do not fit the subreddit’s rules/theming, meaning posts constantly have to be removed. Is there a way to stop this?


r/ModSupport • • 1d ago Heartwarming

Fun Thread Friday Fun - what are you listening to?

14 Upvotes

It's Friday, which means it's time for fun!

Have you been listening to anything interesting and want a space to share it? Or maybe you're like me, stuck listening to the same albums and looking for something new?

Come on in, let us know what you've listening to, and maybe give a listen to something shared in here.


r/ModSupport • • 2d ago

Admin Replied Just got 56 anti-evil comment approvals for the same user on a post from a year ago

24 Upvotes

Just wondering why this happened. We have 56 notifications that anti-evil approved someone’s comments on a post from a year ago.

Is that not weird? Thanks for any insight.


r/ModSupport • • 1d ago

How to get this to work with the new terrible Automod

8 Upvotes

Dang it, had no idea and missed the Automod cutoff for a new-ish community.
Didn't need before because no posts were older than 6 months yet (past_archive_date)

How do I rewrite to get this to work but instead of Filter, which is no longer allowed, it will send a message to the mods (modmail) ?

---
# Filter new comments on old posts
type: comment
parent_submission:
past_archive_date: true
action: filter
action_reason: new comment on old post
---


r/ModSupport • • 1d ago

Post Stuck in Mod Queue After User Deleted It

4 Upvotes

We have a post that landed in our mod review queue which the OP deleted prior to us taking any action on it. It is now stuck in the queue and cannot be either approved or removed. This also results in the red notification icon being displayed. I’ve tried a few of the suggested fixes from other posts discussing items stuck in the queue and none of them have worked to remove it.

Any suggestions?


r/ModSupport • • 1d ago

Subreddit Ques Not Clearing Out

2 Upvotes

Hi everyone, I am noticing that every mod que I try to clear remains regardless if its removed.
This seems to have been going on for more than 7 weeks.


r/ModSupport • • 2d ago Bravo

Admin Replied Reddit, please let us opt-out of a subset of your automated removals.

69 Upvotes

99% of my mod activity is going through the "removed" queue and re-approving comments that Reddit has taken down (I'm assuming after suspending a user.) The queue can't even be sorted by date removed, it's by date created only, so to find them I have to literally go through the entire queue every time I see the number go up.

These are two small subs about niche hardware that I took over just to keep the lights on for when I eventually need help. Some of the comments removed have real value that would be gone otherwise.

Reddit itself is the only source of problems I encounter for months at a time.

Considering all of this content is stuff that is fine enough that I'm allowed to re-approve it anyway, can you just not take it down in the first place, please?

Pretty please, let me turn this off. I am tired.

(I'm aware I'll still need other artificial mod activity so the bot doesn't ban the subs for being "unmoderated," but hitting "approve" on a random post once a week would be lightyears better than having to sift through the same queue in its entirety every few days.)


r/ModSupport • • 2d ago

Mod Answered Is there a way to automatically remove posts from users with telegram usernames in their bio?

14 Upvotes

I moderate a nsfw sub, every day we get a number of spam posts from bot accounts. These accounts all have telegram usernames in their bio. I already have hive protect set up to block accounts with telegram links, but these accounts just have the usernames. I have bot bouncer aswell.


r/ModSupport • • 2d ago

Admin Replied Not receiving notifications for new comments or comment replies, now extended to posts in communities I moderate

8 Upvotes

There's a few posts in r/bugs about this, one is 8 hours old and hasn't been actioned/reviewed by admin. Notifications seems to have stopped working entirely at around 4pm MST November 12. I have not received a single comment reply notification since then, and when revisiting a post from earlier in the day I see I have several new comments on the post and was not notified.

Now this seems to have extended to the subs I moderate with posts - I had a user just make a series of posts, which I received notification in the app. But on desktop I only have 1 post notification.

Notifications are set to all for comments in settings. Can someone flag this? I sometimes make dozens of posts per day, I need to see when someone comments, and the post notification is a good first indicator for possible spam or rule breaking posts.


r/ModSupport • • 2d ago

How to use Devvit apps whose creator's account has been deleted?

2 Upvotes

There are a few Devvit apps created by a user on Reddit that were kept private, meaning only the creator could install them. However, the creator has now deleted their account. One of the apps is still installed in my sub, and I want to install it in other subs, but I can't. Is there any workaround for this?