so i tried the app. Login in the app ask me to login with google account, i use google mail but i login with indie gala account so impossible to login via app.
so i tried on the web site, clicked reset password, after request routing sent me to the address indiegala.com// which is not openable..
On the game page there is writing to scroll down to add the game to your library, i scroll down and there is writing go to library and in showcase download the game... unable to find the game in the library..
i feel like platform is completely broken every time i come back since a lot of time
is there any way to download the game? login to the platform from the app?

Is this because of the maintenance?

Take a look at the customer support section of their Discord server.

So I actually Just Completed downloading and Archiving all IndieGala Free games (about 150 games). If anyone looking to get some games that are not Available on Indiegala site, Download the GalaClient (IndieGala Client), I noticed about 30ish games that werent in showcase freebies on Website.. Here are some tips if you have interest in Indiegala games

1. Gala CLient is pretty glitchy, I dont like it, so I just used to Download games and can play them from shortcut instead of Client.

2. Some Games are not actually downloadable from the site rather from Google drive, the download is a Text File with link to google drive. ALl google drive links are down and I get 404.

3. Some Downloads just show undefined file, so thats nothing as well.

4. I downloaded because they will randomly lose games, they will get pulled or disappear (google drive links gone) Doesnt look like this website will be around too much longer based on reviews etc.. but Im new so I dont know. Everyone says that about epic and they still around.

5. The Website went down Twice while I was downloading the games. (over 2 days, so 1 x Per day) Not very reliable. I thought it was my PC or internet connection, and wasted too much time with resetting my PC.... For all I know I may have been the reason it went down.

(Next project GOG, then maybe itch - Top games)

It seems they are having issues with lots of games not being able to generate the keys once purchased. Might be worth waiting for them to fix it before buying games off this site.

https://mobile.twitter.com/IndieGala/status/1292180109361909760

https://forums.indiegala.com/threads/error-500-is-not-making-me-redeem-my-code.3202/

Can't access my account, but I COULD buy a game. WTF?!

When I normally do the challenges with 60 seconds timer, I usually finish them in about 50 seconds. But I have been trying to win them with a -7 seconds timer, and I can barely get close to finishing them. So I did a little test, started a timer alongside the challenge and guess what?

Challenge shows that I had 53 seconds whereas the timer only counted 47. So unless there has been a glitch in the temporal matrix, the system is lying. Why not just write there that the malus is -13 seconds instead of -7? What is the point?

Anyone else noticing at https://www.indiegala.com/giveaways that this bug is happening for entries which are clearly open?

I've tried every day for a week and haven't been able to enter any giveaways.

You can see "sold 0" for a LOT of things, I think everyone is experiencing this.

It won't let me log into the forums to complain about it either, do IG admins even know this is happening?

I just bought Dishonored in IndieGala, but when i go to redeem it, it says "Error (500)". I already contacted support, but i still wanted to post here in case anyone knew anything about what to do.

Hadn't visited for awhile and went to login and it's acting like I have no account anymore. Login merely prompts me to sign up. Cannot access my games library. Nice work guys. Really confidence-inspiring.

I've been trying for about a week. Nothing works.

Has this been an issue for a while? Is it being worked on? Did I just decide to start trying at a bad time?

so its 23 charcters key 5-5-5-5-3

the key says invalid when I tries to activate it

It's been happening to me for months and im sick of it. I asked this sort of question over on the official indiegala forums and I sure as heck ain't the only one having this type of problem. I mean what am I suppose to do delete my progress and start all over? What if it'll be the same problem I had before. Know I would think about contacting indiegala but after my last response of trying to get an answer out of why a certain key I won from a feudalife challenge isn't working I highly doubt I would get any answers to this (as well as the last email I sent to them about a steam key I won from them in a feudalife contest).

How can a company stay alive like this when you cannot even redeem the games you sell?

It never seems to be happening when I check the page, always "be back in a few hours". Is there a way to get notifications when it goes up?

I won one of the games on indiegala, but when I entered the code, steam said the code was a duplicate. What do I do?

I got Assassins creed odyssey ultimate edition yesterday and when I try to claim my key, it says error [500], does anyone know a fix?? has this happened to anyone else??

I purchased the Artifex Mundi #15 bundle and I cant redeem the keys, cant even email them as a gift.

I just registered on Indiegala and noticed I have 240 IS in my account. Could someone explain how this works? Is it possible to earn more? Thanks