Hello everyone. I know that is a crazy title, but I really need help. My (32 female) son who is 9 years old has had a nintendo switch since he was 5 years old. When he first got his switch, his father set it up got him and used his email account to get it all started. Since then, I, along with my youngest son who is 6 years old have also gotten the consoles and I set those up myself.

Here is where the problem lies. Their father and I ended up splitting back in 2019 and it was not pretty. We co-parented for the next couple of years, but in March of 2021, he unfortunately passed due to health reasons. Fast forward to a week ago: My son was about to play Rocket League on his switch when the message "the Nintendo account and – user license agreement and privacy policy have been updated. Please review the updated information." I hit "OK", and it took me to a separate page where it basically tells me that since my son's switch was linked to a parent/guardian account, an email will be sent for them to accept those terms and agreements (I included a picture above). Obviously, we wont be able to do this though, since we do not have access to his dad's email. I tried calling Nintendo support about this and they said that they will not, under any circumstances assist me with this issue unless the person who owns the account gives authorization. They understood that this was not possible, but still said they cannot unlink my son's account or change the email associated with it even with those circumstances. The support team was, however, able to tell me(with a little hint) that the email address linked was their dad's college email account.

Now listen, all I want is for my son to be able to play his switch. He currently cannot play any of his games until he is somehow able to review and accept the updated License Agreement. There is no power of attorney, mother in law does not have the login info, and the college will not assist either. I am just wondering if there is any way for me to, i dont know, add my son's switch to my nintendo account? When I try to go to my account to add a console, it has me add my kids date of birth and create a password for him, but I am afraid to go through with it because I think that is just going to mess up things. If I add him to my family account by creating him a new profile, how can I get him signed out of his current one? Will that mean he no longer has any of his game data from before and will have to essentially start any and all of his progress over? I even tried to invite him to my family account, but again, that requires me to send an invite to the email address linked to his switch which we cannot access. I'm at a loss here and my son cannot enjoy playing games with his brother or friends until this is fixed. I am also not tech savy when it comes to these consoles either because I barely play mine. If anyone has any ideas, please let me know. Any help would be appreciated!!

So I just bought a Nintendo Switch 2 and Mario Kart World.

Set the console up, downloaded the game.

Dont have my old Switch 1 anymore.

It wont let me start Mario Kart World without the new console being linked to the old console once.

This doesnt make sense to me, since Mario Kart World is exclusive to the Switch 2.

Any help is appreciated, I hope you guys dont run into any issues!

Happy Launch Day🥳

So I started to play my switch again. When I took it off the dock after charging it. I noticed the back cover along the top beginning to bulge outward. What’s causing this issue?

I got tired of my Switch because the games are so expensive, and I really wanted a Wii U, I thought it was really cool. Could you tell me if it's worth buying a Nintendo Wii U in its original box in 2026?

Note: the price below is the local currency here in Brazil (Reais), not in dollars!

We were loading in our old switch one games to have them downloaded on the system. But when Kirby Forgotten Lands went in I'm the card reader completely stopped working! Looking inside the card reader, it looks like a fragile pin might have already broken off 🙃

Good thing we bought the warranty!!!

I'm interested on getting a switch 2 but its very expensive on the country i live and i dont know if its worth it.

My boyfriend wanted to surprise me with a copy of Tomodachi Life: Living the Dream, cute, but a problem occured where he did buy the game thru the Nintendo eShop on his computer thru my account. His payment went thru on his credit card and he doesnt have the money on it anymore, he showed me that it did go to Nintendo. Next day i get on my Switch 2 and the game isnt loading, says there is no virtual game card, even tho i downloaded it right that night. Then a day later i get this email from Customer Support saying there has been a problem with the order and to repurchase the game if it wants to be played, i will show it at the end. Im confused about the repurchase part since he's already purchased the game BUT has not been given his money back or anything of the sorts, so i dont know what to do here.

He pressed the R button on his controller and this supposedly happened. The slider just broke off and I can't seem to clip it back on or slide this bit off. Sorry for the bad quality but it's the best I can do since my mum keeps harassing me for trying to help.

Edit: found what was left of the release mechanism and managed to slide it off.

My fingers will never forgive me but thank you guys for your support

i would appreciate it if there could be a desktop app in the future for the Nintendo music app, and i'm sure others would love that too.

Someone I added a little bit ago made this their image, and I have no clue how they did it. I googled it, and it brought up Reddit posts from 5 years ago either modded or saying you can’t do that sorry.

My left stick snapped and I glued on the top part, but now the stick wont move back to the original position. Sending it in to Nintendo or buying a replacement is kinda my last resort, so is there a way I could fix this myself?

EDIT: My letter is POSTED IN COMMENTS BELOW. Make sure when you send your letter that you address it to the email addresses in the screenshot below.

For the thousands of people that have been dealing with this and for everyone that was told it's impossible, create a new email, just move on, etc.

I sent nintendo legal and privacy department an email and certified letter exercising my rights under the California Consumer Privacy Act (CCPA) formally requesting the immediate removal of my email from any suppression or delivery restriction list. They complied and I'm now RECEIVING verification emails. My email is officially unlocked and I'm OFF THE SUPPRESSION LIST. If anyone is interested in the letter I sent to Nintendo to get this done, let me know and I can share so you can get your email off the list as well.

Please give your reasons why the Switch 2 is or isn’t worth buying. I’m considering buying one, but I don’t want to buy a glorified Switch 1.

I tried buying something from the shop and got this message when I put in my details. There is no card connected to my account, and when I looked up how to fix this, I couldn't find anything. How can I unrestrict my card?

Just got my shipping email from Nintendo is this normal to have this crazy shipping date? Is this gonna fix its self? Or do I have to call them or something.

So, I just bought a Wii at a reseller store and I took an old TV for it to have the AV-side option and when I plugged everything it’s like I’m watch an analog horror, what’s is wrong ? The TV ? AV-side or the cables with the Wii ?

P.S: Sorry for the French, I couldn’t change it for obvious reasons.

Its shown me this icon for about 5 hours, i’ve gone into settings and searched for things battery related but nothing seems to be matching, does anyone know?

I've been playing Zelda Breath of the Wild (the Switch 2 edition) with the brightness set to maximum to test the Nintendo Switch 2 battery. The battery lasted 2 hours and 20 minutes, from 100% to 1%. Is this normal?

I followed the instructions Nintendo recently gave me for troubleshooting battery issues just before doing this test, performing 3 or 4 full charges and discharges as Nintendo instructed.

Found this instant redemption certificate looking though my dads old yearbook he says he doesn’t remember getting it. What exactly is it?

What does that mean, I don’t know why, but at the time of my lite’s mod chip addition, my account got some kind of warning to sign onto my account again, and I don’t know if they won’t just brick my switch if I do that. (Not an error, I put the digits in because it wouldn’t post)

I can’t fully remember since it’s been so long, but all I know is that my account isn’t fully independent and has my mom on it since when I ask my dad to check his email, there’s pretty much nothing there.